Customer Testimonials
I was very pleased with the fast repair on my grandson's bike. I would definitely recommend them. Great customer service.
Great service!
The staff at Irmo Outspokin are always helpful, courteous and do a great job with repairs and maintenance on our bikes. The store has high quality bikes and gear in stock and the customer service is top notch.
Availability of products in professionalism in service
Staff is so helpful and friendly!
Totally satisfied with the service and repair I had done. Yes I would recommend this store.
Always willing to help
Very friendly and very helpful of the fitting of a bike and helmet.
Quality products and outstanding services!
Always there to take care of you! Great shop, great staff, high quality work, and sweet bikes!
The entire staff is so helpful. Employees go out of their way to get you back on the road.
You guy's are the BEST!
Quick reliable service, with direct answers to any questions or purchase needs.
Friendly service staff that take care of the bike and the customer.
Made it easy to have routine service done - friendly/helpful employees, quick work and no runaround. We'll be back!
Extremely knowledgeable and friendly staff. Fixed a problem with my bike while I waited and had me out the door in 15 minutes.
Friendly, Efficient, Knowledgable
Thank you guys for the help in the purchase of my new bike. It was a great first ride yesterday on the SL7. Again thank you and I will definitely keep my business with you.
Very informative and willing to share as much knowledge as possible.
Very friendly and knowledgeable staff. Both Esteban and Martin were very helpful, even though they made me spend alot of money :)
Esteban was so helpful and knowledgeable. He let me ride a bike and gave me the information O needed.
Their service team is top notch, helpful, and friendly. They always go that extra step to help customers. I have found this to be the case at both the downtown and the Irmo location.
Friendly and professional and quick service! They took the time to fully educate me on the products that I purchased. I will Certainly use them again.
Great service, and great products.l have been dealing with Outspoken for over 20 years.
Wife loved her birthday present! The staff was super kind and extremely helpful. Thinking of buying myself a new bike from them!
It was great to have so many different styles to choose from. Steve was a big help while I tried to figure out what I wanted/needed in an e-bike.
Friendly and efficient.
We purchased to Ebikes almost a year ago. We’ve had the most back in for regular maintenance, at no charge, a great service. The sales staff was very friendly and knowledgeable. The service department has always been top notch first class grade A!
We shopped at other stores in the Columbia area, but found Outspoken to be superior to all of them and quality, friendliness, knowledge, and especially now in service.
I enjoy talking to the people at the Irmo store, but in the past felt like I was invisible when I walked into the Columbia store. That perception changed when I went into the Columbia store and purchased my new Trek. The bike I wanted was set up at the Columbia store, so I went in and got a great sales person…
In person service, staff - Mike and Lauri very knowledgeable. I have now purchased 5 Trek bikes from the Irmo location.