Customer Testimonials
Here's my story: My 94 year old father has a fat-tire trike that he rides around his retirement community that needed some work. These guys from Outspokin were the only ones I could find that were willing to come pick up the trike, fix it, and bring it back. They did this in very few days, even with the delivery time for ordered parts. My Dad is thrilled! I live 5 hours away, so it would have been a major hassle for me to drive down to solve the problem. There's no doubt that I would do business with Outspokin again. And their prices were very reasonable. 10 Stars all the way! Thanks!
Good customer service interaction. The rep was very helpful. I didn’t feel rushed or pushed to a specific product.
Kind friendliness and exceptional service!
Walked in the door and was met immediately by the most helpful folks. Rolled my bike on in for a tune up, they texted an estimate within hours, and had everything done the next day. Everyone I met was extremely friendly, professional, and knowledgeable. I just needed a tune up for an old bike, but when it comes time for a new one I will head straight to Outspokin for my purchase!
I have been ridding Trek and Bontreger products since they have been in business and they hold up great. The team at Outspoken are great as start to finish with all sales and service to a customer, that is why I do my business with them'
Customer service is always great
Low pressure, answered all my questions, made good recommendations and were very patient!
Great customer service- I felt really welcome even though I don't know much about bicycles. And the repair shop did a wonderful job with my husband's bike! Fast too!
Very knowledgeable staff and superior quality bikes and accessories
Great service; the Service Dept. was really helpful getting my 3x bikes back in operational order after being damaged by movers during my most recent PCS. Highly recommended, and conveniently located for individuals traveling from the Sumter/Shaw AFB area.
The friendliness and knowledgeable salesperson
I really enjoy stopping by the Devine Street store. Everyone is friendly and knowledgeable and they make sure I get the advice and products that I need. Always an excellent selection of bicycles as well.
Best staff ever here! Whatever I ask them to do, they are quick to oblige! When my bike comes back to me, it’s always better than when I left it. Top notch service in every way!
Great, prompt and professional service.
Friendly and knowledgeable staff! Would recommend
Service is always top notch, which is why I drive 90 min to have each of my bikes taken care of
Idk man the people were super nice and fun and stuff and I job shadowed there and they were really chill and nice
and yeah :)
Very knowledgeable. Well stocked. Always helpful
Jim and Matt took care of me, or my wheel, specifically! Thanks!
Prompt and professional service. Friendly staff
Top notch customer service. I Can’t say Enough good things about Matt in irmo going above and beyond to take care of me
Honest. Great customer service!!
Quick, efficient and friendly staff
Friendly, knowledgeable service.
Quality products with nothing short of outstanding customer service. We visit once or twice a year from out of state. Outspoken is the only bike shop we even consider going to.
Staff was very personable and took time to answer my questions
Service was outstanding and the products are first class. Martin was very patient working with me and getting me fitted for the bike I purchased.
Excellent customer service and support!! They never try to sell you anything you don’t need and are the best for helping get what you want!!
Friendly and knowledgeable
Excellent sales and service staff. Go there for all of my cycling needs (and wants).