Customer Testimonials
Extremely knowledgeable and friendly staff. Fixed a problem with my bike while I waited and had me out the door in 15 minutes.
Friendly, Efficient, Knowledgable
Thank you guys for the help in the purchase of my new bike. It was a great first ride yesterday on the SL7. Again thank you and I will definitely keep my business with you.
Very informative and willing to share as much knowledge as possible.
Very friendly and knowledgeable staff. Both Esteban and Martin were very helpful, even though they made me spend alot of money :)
Esteban was so helpful and knowledgeable. He let me ride a bike and gave me the information O needed.
Their service team is top notch, helpful, and friendly. They always go that extra step to help customers. I have found this to be the case at both the downtown and the Irmo location.
Friendly and professional and quick service! They took the time to fully educate me on the products that I purchased. I will Certainly use them again.
Great service, and great products.l have been dealing with Outspoken for over 20 years.
Wife loved her birthday present! The staff was super kind and extremely helpful. Thinking of buying myself a new bike from them!
It was great to have so many different styles to choose from. Steve was a big help while I tried to figure out what I wanted/needed in an e-bike.
Friendly and efficient.
We purchased to Ebikes almost a year ago. We’ve had the most back in for regular maintenance, at no charge, a great service. The sales staff was very friendly and knowledgeable. The service department has always been top notch first class grade A!
We shopped at other stores in the Columbia area, but found Outspoken to be superior to all of them and quality, friendliness, knowledge, and especially now in service.
I enjoy talking to the people at the Irmo store, but in the past felt like I was invisible when I walked into the Columbia store. That perception changed when I went into the Columbia store and purchased my new Trek. The bike I wanted was set up at the Columbia store, so I went in and got a great sales person…
The service was outstanding, didn’t take them long at all to fix my daughter’s bike thank you so much.
Quick service!
Friendly, caring service to help get my son the right bike and helmet.
Matt is always on the ball and does a great job fixing my bikes
The staff was very helpful in assisting me with choosing the perfect bike for my riding needs.
Customer service is outstanding. Thank you, Laura!
Customer service
You have halped repeatedly, giving advice and explaining things very well. Your prices, while a bit high, i find are in-line with other bicycle merchants.
I'll also note that we spoke to Mr Harrell about electric bicycles, and not only does he give high praise concerning the bike we bought, but also recommended OutSpokin as the good place to make the purchase.
I look forward to more interaction and possible future purchases from you.
Great customer service.
Matt and Jim are awesome EVERY time!
Smooth Ride🤙
Outspoken Bicycles service was excellent! The sales and repair people were friendly, welcoming and very efficient. I took my grandson's bike there to have training wheels put on. I explained my grandson was visiting my husband and me for a week and would love to have the work done as soon ás possible. They explained that they couldn't prepare it until the next day because of their busy schedule. Regardless we decided to leave it there. Before we got home we received a text message stating that the bike was ready. We were related how quick and efficient they were. I highly recommend Outspoken Bicycles to anyone who needs service repair of a bike.
Great service, friendly and helpful staff. Fair prices.
Close and responsive to my needs
Great service!
Made it easy to have routine service done - friendly/helpful employees, quick work and no runaround. We'll be back!