Customer Testimonials
The fact that they were able to perform all work necessary in a timely manner and to complete satisfaction.
The service was impeccable. When I walked in, the service representatives immediately greeted me with a smile and asked what did they help me with. I really appreciated the fact that the service representative measured my sons approximate height for the bike we were interested in. That’s great service.
All staff were supremely helpful. Jesse was very knowledgeable, Randy was very kind and helpful, and Joel did a great job finalizing the adjustments on my new bike
Very professional and great service.
Friendly service.
Great and helpful sales people! Always a good inventory of what I'm looking for.
Convenient locations and helpful and knowledgeable staff. Mark and Jimmy at the Yorba Linda location are great!
Paul did a great job working with me to find just the right bike.
I came in needing to figure out a new seat post or clamp. I couldn't bring the bike in since it's a large trike that doesn't fit in my car. I came in with the post I had and the new seat I wanted to use, and Natalie figured out the best solution for us. My son was very excited to go home and ride around our culdesac again! Thanks for taking so much time and caring about what was probably a really little problem and definitely not an expensive purchase, but it meant a lot to our family. Thanks, Natalie, for being awesome!
Kind and informative sales person
Very friendly service
Good Bike Road Shoes. Good Price. Good Service.
I really like your service. Jeff and the others do an excellent job. Very professional and deliver on every promise they make. I drive at least 100 miles to have my bikes serviced at Murrieta.
Everyone was helpful and knowledgeable
The crew at this location are amazing very friendly and helpful
You take good care of me. We get the job done.
The customer service was great
Jax has great customer service.
Everyone was super helpful. David was my point person and had everything ready to go.
Very knowledgeable and helpful staff
Awesome products and customer service is outstanding !!
Great service and communication about the status of my bike service.
Knowledgeable, friendly
I recently purchased a FX5 sport. The cost of this purchase was more than I was expecting to pay for a bike. Looking for a fitness type bicycle the model. I was interested in was no longer available. So, searching the inventory with my salesman Anders, we came across the last FX5 Sport available in my size. Putting off purchasing a bike for a couple of years and saving up for a new bicycle I was able to afford this decision on the FX5sport. Salesman Anders does a great job for the company. He is very knowledgeable, explains things thoroughly and had answers for all my questions plus giving helpful tips and advice. After my first couple of rides am totally thrilled with the bike. There were a few issues with the front disc and seat position which were taken care of right away as I made a pit stop into the store. Overall, I I feel that I made the right choice in selecting Jax as my go to bike shop and store.
Employees are super helpful and friendly!
Fast and easy. Price was right for some basic bike repairs. Thank you guys!
I finally found a great bicycle mechanic at this store. Enjoy having a local and friendly bike shop in San Clemente.
Good service
Great service and fast turn around
The service when walking into The Long Beach store was amazing. I was acknowledged by all staff members. Service was fast, I picked up a bike I ordered online. Thank you