Customer Testimonials
I'm new to cycling. Everyone I interacted with at Jax Bicycle Center was incredibly friendly, knowledgeable, passionate about the sport, and enthusiastic about getting a new person into the sport. Thank you so much!
Helpful staff! Good selection!
Easy to find with all brands I wanted
Knowledgeable staff. High end but fair prices. Quality stock.
Derek is the best bike mechanic around!
Needed a derailer adjustment and even though the techs were all busy building bikes they banged it out right away.
Wonderful customer service!!! I went to your Yorba Linda and Irvine locations and received the best service. I can buy a trek bike anywhere but your associates are what lead me to purchase my bike at Jax's.
Great customer service! Everyone was pleasant and wanted to help and even asked me questions on what kinda riding I’m into etc. definitely be back. Surprised how friendly and knowledgeable they are for a bigger store
Very good customer service
Del the manager will take good care of you. Great place to take your bike.
Love the service, staff was friendly and knowledgeable. Great prices too.
Knowledgeable and friendly service, lots of parts in stock
You have a nice variety of competitive pricing products — and the people working there are very savvy, helpful and courteous.
Ty was great and easy to work with I will definitely be returning
Everyone was so very helpful and explained everything to us.
Your customer service is exceptional!!!!
Tito was great, answered all my questions and helped me with my tubeless setup in no time. Thanks guys!
Top of the line items. Great service.
Good selection of all the accessories and equipment you need.
You have stuff.
Jax had the exact road bike I was looking for in the correct size. The purchase was quick and easy. All services were explained as well.
Personnel is courteous, friendly and knowledgeable.
So far everything appears to be ok. My only surprise was the cost of everything. Prices were much higher than anticipated!
Great knowledge staff. Willing to go above and beyond to assist customers.
Jason at Jax provides professional expertise in ordering needed parts during this post Covid era of limited stock, and helping find whatever balance of cost/quality you desire. Turnaround is excellent and skilled mechanics are always available.
good service
Great Staff, very helpful. Takes time to understand what is wanted and then provide the best solution.
Great selection.
Best shop in town
Taylor there at the shop was super duper helpful he installed a brand new tire tube without charging for the installation which I very much appreciated!! Thanks very much! :D