Customer Testimonials
Friendly, quick, and willing to teach me about my bike. Thanks!
Great care in customer service. Knowledgeable service. I had my new wheel delivered and Jax made sure that the wheel arrived in great condition, timely & safely. Great shop!
I’ve visited and called both Fullerton and Yorba Linda and the experience has been nothing but fantastic.
Incredibly helpful and knowledgeable staff lets me feel comfortable in shopping and asking for questions and advice as a novice who is just starting to finally take the sport more seriously.
Sometimes it’s intimidating getting into a new sport/hobby because of the gatekeeping, but as I mentioned, this is not the case with Jax.
Always friendly, always helpful.Never had a problem with either buying or tune-ups there.
Great customer service.
Extra large selection of great products in-store and online competitively priced, and very nice helpful employees.
Good customer and very helpful staff at the store. Quick shipping to the store.
The service was quick and easy. The work is very good.
Very prompt and friendly service. My flat tire was fixed in a timely manner and ended up getting the flat tire plan. Thanks again Jax!
Great customer service and advice
You know your bikes and service them well
I stopped in for the first time Monday. The store was clean, organized and the staff was friendly. Selection of bikes was good. I wish you carried Ibis and Santa Cruz, but otherwise great shop.
Salesman was top notch. Very helpful. Thanks.
Purchased the lifetime flat repair. Dropped off bike & within an hour received notice that the repair had been completed. GREAT JOB...THANKS!
love the service from everyone , especially Jimmy
Make you feel comfortable with an honest appraisal of my bike
The flat pack is a good deal. Replacing tubes can get expensive and annoying. Jax makes it convenient.
Your service is excellent. We are there for repair parts alot. Thank you
Great Service, very quick turn-around. I brought my bike to have tire replaced and they had it done the next day.
Friendly, knowledgeable staff.
The level of passion and knowledge for bikes at Jax is simply outstanding!!! Thank you for everything!
They helped me identify a solution, order it and install it. Great service!
Service, service, service. It’s just a great team that listens, and comes up with great solutions. My TREK is awesome but it’s great to know what bought it at a bike shop that takes care of me. Thank you.
Fantastic and friendly service, took amazing care of my bike that used to be my dad's! 10/10 service!
Mark was excellent!! He took care of our need and future assurance with tire care. He also spent good quality time showing me bikes for future interest. Pricing was fair and service timing was great.
so far, so good!
I really appreciate the patience.
Awesome customer service! Staff is knowledgeable and friendly. Always helpful.
Friendly, thorough, carefully explain what is wrong and what they are doing and speedy. Helpful that they know the area.
All sales people and service people are very knowledgeable and educational.
Great support, friendly and out the door quick. Thank you.