Customer Testimonials
Our sales guy was great. He very patiently helped my 11 year old daughter pick out a great bike that she absolutely loves. I was very happy with the selection and quality of the bikes this store has in stock and the staff was nothing short of welcoming, patient and fantastic. I highly recommend them over other local bike shops.
Received prompt and courteous service in spite of the shop being quite busy. Technician replaced missing part, got my bike computer working and explained some readout options I was not aware of. Recommended I my bike serviced on my next visit. Purchased a new tire and tube. Total cost out the door was very reasonable.
Quick turnaround, knowledgable service writer
The service was completed on time and at the prices quoted.
Products are good quality and service is excellent
Fast and professional services.
Customer service is outstanding in a time when there is none.
Friendly, great service, reasonable prices.
Trek dealer, great gear, some of the staff are very knowledgeable. Local Long Beach business that supports the local economy.
Technician was very helpful and installed protective band in tire and showed me how to do it for myself.
Great team!............great inventory!
Thnaks very much!
Great customer service and very professional, JAX was able to work with the manufacturer to help us warranty our broken parts. Very thrilled with our experience! Thank you!
Friendly knowledgeable staff! Everyone was eager to help & pleasant to interact with… clean & professional!
Very informative staff!
I was helped immediately and the storeclerk was very knowledgeable
Ty was especially helpful. He was able to answer all of my questions and provided and excellent demonstration on a bike rack I purchased.
Thank you, Jeff for all the informative knowledge on my tires while I was in there getting them repaired along with recommendations for the new tire pump.
- Dakota
Just purchased at Trek Mountain Bike, and it was a great experience. Good selection of bikes and accessories and knowledgeable technicians.
Great service
Super helpful staff with good commutation and good service.
Very friendly helpful and great variety of accessories
Appreciate the knowledge and great service from Jax in Laguna Niguel!
Expert knowledge, courtesy and attentive
The bike technicians are friendly. I’ve been going to them for years now.
The selection of bicycles was fairly priced in different categories from entry level to advanced. Anders was very helpful in showing me the differences in price point categories. He showed me other options online that helped make my decision.
Great people …
quick shipping to get a shoe one size larger. Fitting cleates for no extra charge.
The entire staff are friendly. They go above n beyond great customer service. My first time visiting. This will be my go-to shop in the future. Thanks Jax for hooking me up and getting my bike ready to ride again.
Alan
Friendly associates and good product selection
VERY HELPFUL STAFF....I APPRECIATED THE WORK THEY DID ON MY MIYATA.