Customer Testimonials
Great customer service, staff was very friendly and helpful. Will be going back.
Great service I stopped in since I was having trouble with my tubeless mountain bike tires in the team did a great job of helping me out.
Friendly, helpful staff. Very good shopping experience, and everyone was very knowledgeable about their products.
Very helpful, friendly, knowledgeable&fast!..the bike I got was built& ready the next day just in time for my son’s birthday …and quality products!!…I only wish I had more money to buy the gorgeous top of the line bike on display!!
Super knowledgeable and friendly sales staff. They remember you and make you feel special. That might sound corny, but it's true.
Jax is a knowledgeable and helpful bike shop. I bought my road bike there years back and I feel like I always get prompt and personalized service when I bring it it in for service .
Service
Very good customer service, explain things in detail. Store manager Tito, went beyond and above to assist me.
The lines you carry are quality. Even better are the staff employed at the store. They are helpful, friendly, and knowledgeable. The service department employees are first rate and are not looking to jip anyone.
Excellent and knowledgeable staff! A great experience all around!
Personal service
Clay is awesome
Friendly, knowledgeable service. Great suggestions.
Great service for your sports needs
The service we get every time we go is excellent. They make sure we have everything we need and were very kid friendly to my twins.
Quick and very welcoming
Good customer service
They had what I was looking for and the checkout was easy. Great service.
Quick and easy tire change. No Complaints, and I like the flat pack service.
The bike technician was very knowledgeable and accommodating .
It was the 1st time I shopped here! Very impressed with Michael of his knowledge of bikes. He was so sincere and made it feel like I had been three many times before! He cared about what I was interested in! I will be back!
Personnel were friendly and very helpful on our purchase. 100% recommended!
Bikes for kids are great quality and I received excellent service.
Brought bike in for flat tire on a Friday around 5:15pm & they had it fixed for me in under 30 minutes. Purchasing the lifetime flat repair is great. This is second time using it….
Braxton and the team were super helpful in the past with warranty issues and recently with maintenance + repairs. They worked quickly and efficiently. Great customer service! Thanks!
Came in for some tubes, good quick customer service, literally in and out.
The manager corrected issues regarding internal miscommunication and I was able to get my bike the night before my race.
Informative, friendly, helpful.
To add more staff and more in store items.
I like this location specifically, because the staff are chill and not condescending. Had a horrible experience at the Huntington Beach location a few years ago and will never go back there. Never had anything but great service in Long Beach. Prices are about average.
Very quick and competent service with friendly demeanor.