Customer Testimonials
Everyone was kind and courteous. My repair was done quickly and well done. The price of the service was reasonable.
Friendly knowledgeable service and staff!
High quality gear at a fair price- staff is very knowledgeable about gear and such
The guy that helped us was great! Very informative, nice and didn't make us feel ridiculous for being rookies in a legit bike shop. Keep I'll the great work!
Friendly and helpful!
Disappointed that people were required to wear gloves since there is no evidence that touch passes COVID-19 around.
Very clean and efficient service
Excellent service! Always top notch representing boise ✌
The whole experience was delightful. Obviously you care about the customer and employee health. In the current climate each customer is welcomed and asked to mask-up (we already had ours on) and to sanitize our hands. As usual (before the COVID-19 protocol) we were greeted pleasantly and asked about what our needs were. We gave specifics and were shown to the products, asked if there were any questions, and then allowed to browse. Check out was also great, we chatted about outdoor adventures and plans.
The service was superb. Thanks for being so expeditious.
High quality products and good customer service.
like everything I have purchased there and the service can't be beat.]
Thank you.
Great products
Excellent shop with great customer service.
The staff at both IMT locations have always been very helpful and knowledgeable.
Fast delivery and everything fit perfectly! I would highly recommend!
Your staff was friendly, knowledgeable, quick and efficient! Thank you!
very friendly staff and helped us find the perfect bike for our 4 year old!
Fast delivery....
Speedy and helpful
Love the products, variety, friendly associates and clean store
Reliability and knowledgeable, helpful staff.
Awesome service! They shipped me a bike to Washington and I had it within 2 business days of ordering. Great people, highly recommend.
Great company with caring, helpful owners at the realm. You walk in and it’s like one big family willing to help you find the perfect bike for you or complete the necessary go thru on your existing bikes ensuring that your equipment is in top shape.
“Curbside” pick up was fast and easy, great selection of products online. Shop local!
Friendly and helpful service. Quickly addressing issues
After going to several bike shops/dealers, Idaho Mountain Touring was by far the most helpful, informative and personable we went to! A lot has to do with our salesperson, Emma. She is very knowledgable, friendly and very genuine!
Thank you very much for a fun and enjoyable buying experience on such a quality product!
Ron
Super fast shipping, and competitive pricing.
You guys were awesome will be buying my next bike from you
Thank you for fixing my grandson’s bike. I appreciate your COVID19 preparations in your shop, and were efficient in your attention to his bike.