Customer Testimonials
Shout out to Bill! He was so informative and helped us with the purchase of 2 new bikes. Answered all our questions and took the time to truly help us make a decision on what was right for us! Thanks again Bill!!
The free delivery and pick up/drop off for bikes - Thank you!
You had enthusiastic sales people. I bought my bike over the phone and had been trying for weeks to purchase one. Many stores didn't call back, didn't want to order a bike for me or were just plain indifferent. I live in California and was trying to buy local but it just wasn't working out.
I saw your store had the bike I wanted so I called. It was refreshing to call a store and have someone on the line that wanted to help.
Daniel was so passionate and knowledgeable about all things biking and truly made the experience a blast! He is also terrific about reading people and knows how and when to go into greater detail and then when to simply move along. Highly recommend both the business and Daniel.
Fast and free shipping. Great product. Thank you!
Everyone was very professional and polite I will be buying my next bike here for sure!
Nice people, super helpful, good products and A+ shop
Dax was AWESOME! He broke things down & explained everything single thing we needed to know. We had looked at another bike shop earlier in the day & though the product was similar Dax was the difference maker. We purchased 2 trail bikes, the strong force against goat heads, slime & tubing, & ended up deciding to get the tailgate pickup pad to free up space in the bed of the pickup. Which Dax installed & explained. We then went on an awesome 8 mile ride on the Weiser river trail. Can't wait to go again!
One thing is super clear - we all miss IMT! I was happy to see that the store was so bustling on Saturday. I was also happy to buy stuff online and pick up in the cue. Thank you for taking extra measures to keep you staff and customers safe.
Customer service is fantastic. Particularly in the bike department.
The person I spoke to, had a genuine interest in finding the product I was interesting in.
It would have been very easy for them to just say they didn't have the color I was looking for.
Costumer service!!!
Excellent!
Very prompt shipping, and I appreciated the handwritten note included!
The employees were very helpful. This novice rider needed information and help getting my bike on the road. They helped me solve my simple issue.
Great, professional, knowledgeable, and very helpful. Awesome people!
Great customer service!
Very very very friendly staff!!!!!
Scott was great and very helpful!
Speedy service and good prices!
The staff has vast knowledge about all the products and is very friendly and respectful!
Customer service from Marc has been fantastic, personal and above what I would expect. Thank you!
How amazingly fast my products were shipped from when I ordered them.
the staff was very helpful and nice and informative!!!
You guys were great! I was able to get what I needed very quickly. I will most definitely be looking to do business with you all in the future.
Very helpful service.
Super knowledgeable staff and really helpful!
Knowledgeable and thorough. Great customer service.
Good selection of products and great customer service
Good inventory, lovely staff