Customer Testimonials
Really like your store and the people working there. Professional and helpful.
took care of my problem.
Excellent service and follow up on the order. Shopped and received right on time in perfect condition.
The product I wanted, shipped fast!
Good selection, excellent prices, quick communications, simple and fast shipping.
I love your quick service and attention to detail. I really like my new e-bike and all the service I received from your staff.
Good selection and good customer service.
I bought an e-gift card for a coworker. It was a bit of a different order, and I got highly personal service from the Staff at IMT. Thanks for reminding me of why the Treasure Valley is so special!
Fast and easy service. Good customers service
Everything
No matter what I need, whether it's a new coat, camping gear, or a bike tuneup, everyone is always so friendly and helpful. I'm definitely an amateur enthusiast, not a hardcore athlete by any stretch of the imagination, but I've never felt anything less than 100% welcome in the store––not always the case in bike shops! I love being able to shop online & I deeply appreciate how seriously you're taking COVID-19. Thank you!
Well organized and nicely displayed merchandise.
You have the brands that I like such as MSR.
Your sales reps are courteous, professional, and helpful.
Quick and easy. Their package tracker app is very user friendly and they even left a handwritten thank you note inside my order.
We’ve bought Trek bikes from IMT for years. Great products. The service department is top notch. Everyone we’ve dealt with has been super helpful and friendly.
Great product selection, nothing but the best equipment. Even better service, the people there are fantastic!
Friendly, knowledgeable and helpful.
Great service! You're the best shop in town.
I year of service when you buy a bike.
Great
I love the layout of the store, staff that wants to help you find exactly what you’re looking for, and the location!
From the minute I walked in I was treated as important and was shown the best and different gear that I was looking for. The COVID protocols were also on point.
Breadth of offerings, quality, not a chain (REI, etc.)
They helped me with a bike that I did not purchase at the shop but were helpful with making it more comfortable to ride.
Fantastic customer serve.
You have a great store with a huge selection of clothing, biking equipment, bikes and other great things!
The staff are always helpful and very knowledgeable. They take good care of the cusomers.
Speedy service
Incredible selection of the best products. And unbeatable service. Truly the best bike and outdoor gear shop out there
All good
Local and fast!
Also great in-store Covid precautions to protect staff and patrons!!