Customer Testimonials
I was bike shopping...and had no idea what I was bike shopping for. I am 61 and the last bike I had was a 10 speed in high school :). I did some research and looked at some different bikes in different bike shops in the valley. Idaho Mountain Touring really took the time with me. I test drove multiple bikes and really had a hard time making the decision. There was no pressure...just a "it is a big decision, take your time". I decided on an electric bike...(Nana hopes to keep up with the grandkids). The Electra Vale Go. It is fabulous...headed out for a ride now. THANK YOU!!
I appreciated the communication re: my order.
Very prompt service.
Hannah was extremely knowledgeable and helpful. We searched many stores and yours was the only one who had the product we were looking for. Thank you!
Great service. Fast shipping. Love my new Dakine mtb knee pads!
Always knowledgeable, friendly, and will go the extra mile. Totally stepped up during covid right away and made their customers feel safe. Thank you! Also appreciate that if there is something they don't know, the mechanic team isn't too prideful to go find out. A special thanks to Collin, Tyler, and Austin. I always have exceptional service from those guys.
During this time you are taking the COVID-19 epidemic seriously and taking appropriate actions. Your staff have been helpful.
Love my On shoes great service !!! Thank you!!!
Great service! Have already shared with others how good it was...
Your staff listened to my questions, were inviting & very informative. They made the effort to have a real conversation. This location had my size in stock, I ended up with a new pair of 510 free rider pros. Me wife and I walked out with a wow, that was good experiance. My 3 sons had smiles, excited to stick their stickers on something..
The Da Brim was easy to install and looks like it will do the job of getting rid of the glare while riding. Thanks!
Excellent customer service. Great sales associate.
Excellent customer service from John. Took his time explaining bikes and was extremely knowledgeable and helpful.
The bike service was amazing, fast and they know how to take care of you so you can get out on the trails faster.
Great staff. Very friendly.
Great service during my recent visit. I also appreciate all the Covid-19 precautions
Always so helpful and available. The employees go above and beyond to make sure you have the best equipment, knowledge and safety for your outdoor fun. Best shop in town hands down
Great products and selection backed by fantastic, knowledgeable customer service. Love supporting our local businesses!
Prompt shipping!! Great price!
Fast delivery and order confirmation.
I was please to find the bike I was looking for and they were so willing to help me. They explained the features and gave me a better understanding of the different features.
Great gear selection along with best men’s clothing in town
The products are top quality and ordering was easy!
They were great to work with
I was looking for a specific model of bike computer. Idaho Mountain Touring had it, the price was fair and the shipping fast. What more do could I ask for?
Great service!!!
Best service in Boise. Been a customer for years. The selection and service are the drivers.
online chat was immediate and helpful!
easy return ... fast delivery reasonable prices
I called to see if IMT has a bike and John was so incredibly helpful! He was able to find the bike my daughter was wanting and it was built within that day. The guy who helped her when we picked it up was really kind and she loves her bike! Thank you!
I had placed an order for the Yakima bike racks through another company, they claimed to have them in stock and that I would receive them in 5 days. After 2 weeks, they let me know they were back ordered and were unsure when I would receive them.
I was in a bind because I needed these items for a cross country trip. I had never ordered from Idaho Mountain Touring, and when I spoke with online chat they told me the items was in stock and they would have it shipped out that day.
The racks were shipped that day and I received them 5 business days later. I could not be happier with the result as I was worried I wouldnt have them in time for the trip.