Customer Testimonials
Online service was quick, helpful and polite (humorous too)!
Idaho Mountain Touring is my go to store for all my biking need. Friendly and experienced.
Quick, knowledgeable, and do what they sau
Not sure.
We love the coverage dabrim provides
Very friendly and accommodating staff
Quick turnaround!
Incredible customer service! I was stopping in to buy a pair of padded bike shorts. As I was about to check out, one of the guys who works in the bike department noticed that the air pressure was low in my baby stroller. (It was low because I have a hard time fitting out bike pump into the small wheels to fill the tires.) This gentleman offered to top off my tires. It was above and beyond what he needed to do and I so very much appreciated it! I’ll definitely be back.
Great friendly service, great product selection.
The selections were great! An associate helped me with making my purchase.
Friendly knowledgable staff!!!
Great service from simple tire repair to a full tuneup. I like these folks. Knowledgeable and helpful with the whole line up from bikes to parts to service.
Very prompt service. Fair prices. Full explanations of services performed.
Always helpful & super great job!
Clean store. Friendly staff and great service. Something for everyone!
I returned two items so far because they haven’t met my needs for a bike rack. IMT took the products back both times no questions asked and issued me store credit to go toward something that would fit my needs. Great people and I definitely will be shopping with them more.
customer service and attention to detail.
Had the isopro supply I was looking for. Great service over the phone. Great protection from COVID with your tent outside, hand sanitizer, employee opens the door for you, masks required. Great experience. Thanks.
Great Product and Great Service
The sales clerk helping me on the phone with purchasing Chacos was very helpful. I appreciated all the feedback. Purchased over the phone and picked up curbside - Easy!!
The service was great and super helpful. John was his name.
The person who helped me was very helpful, voluntarily providing me with useful info and tips without making me feel like a newbie bike rider (which I am). The two free checkups are a delightful touch to their service.
Had what I was looking for at a good price. Thanks.
Found the part I needed and they were very quick to send it to me. Received item in perfect condition and installation was a cinch. Would buy from them again anytime, good seller.
Regards
Brian
Excellent product at a very reasonable price. Delivered in a very timely manner.
When I did a Google search you had the exact item I was looking for.
Warm people, great quality products and a assortment of brands.
Always helpful employees in a clean environment.
Great service

Good knowledge of salesperson and quality products