Customer Testimonials
Friendly staff and excellent product.
Easy to use website, very fast shipping and delivery. Thank you!
Good customer service and product information. Fast shipping. Excellent packaging.
GREAT STORE SHOPPING EXPERIENCE, GREAT STAFF!
You have a great selection of outdoor clothing in small sizes, which are hard to find. Also I appreciate the quality of your outdoor clothing and having an opportunity to buy local.
Great customer service and very knowledgable staff. Fast work to attach toe clips to new shoes.
Whenever I'm in there getting my bike repaired or buying cool outdoor products, I always have a great experience. The whole staff is knowledgeable, low-pressure, and have become a trusted partner with my outdoor pursuits. Couldn't be happier. I've begun switching as much as I can from online retailers to IMT even if the price is sometimes a little higher.
Love supporting a local business and good selection of equipment even after a holiday.
You seem to have a large inventory of great outdoor equipment. I live in a small town in NE Oregon so its great to have a source not too far away with great sales people too who know their stuff!
Sam Onjukka
Imbler, Oregon
Great selection, friendly staff.
Emma is the absolute BEST!!!! She ended up helping 3 members of my family on Christmas Eve with last minute gifts. 3 Patagonia jackets, 2 pairs of Blundstones and a $200 pair of sunglasses. I wandered in with no direction and no real intention of purchasing anything.
WOW is an understatement. She is personable, knowledgeable and and very patient. We all love your store. We are new to Boise and now have a favorite destination when looking for something to do or need to buy a gift or something warm to wear.
IMT offers the best quality equipment and clothing. Knowledgeable and skilled staff treat us like old friends. Shop local!
Quality products with knowledgeable employees.
Great location, beautiful store, friendly and knowledgeable employees.
Service is great and the selection is top notch.
Mark was super helpful and made this so easy. Thanks Mark!
Quality products, approachable staff who are also knowledgeable.
Your products and service are first rate, and I like buying locally! Thank you for being in Boise!
The 'cheat sheet' for my climbing skins were just as described, arrived sooner than projected and did exactly as they were intended. What's not to like?
Conor was amazing ! So responsive and helpful. Very trustworthy.
Unique product. Quick service!
Bill really knows ski gear and has been very helpful.
Friendly and great products. I like how open the space is. I feel safe shopping there.
Emma was outstanding! I really appreciated everyones willingness to help and just your overall customer service!!!
Prompt service and tracking
I like that I can find almost anything I’m looking for, and what haven’t been able to find was ordered toot sweet! I also love that I can get quality gear while supporting a local business!
IMT has a great selection, friendly and helpful staff and it’s just an all around good experience to come into the store. And we love to shop local!
Great selection of clothes and outdoor gear. The employees are all very nice and helpful. One of my favorite places to shop every time of year.
Thanks for the quick shipping of the gift card to my aunt! Fantastic customer service which I greatly appreciated.
I would like to suggest that the checkout process on the website be modified for gift cards so that shoppers are specifically prompted to enter a shipping address, as most are not likely to be sending it to themselves.
My wife and I came in to Meridian store with a particular bike in mind, a TREK FX1. The bike was not available. I was bummed. However, Christos helped us navigare through several other options, never being satisfied with either the fit or the style for me. I think he was more fussy than me. His guidance finally led me to a TREK Dual Sport 2, in a size that I had not considered. IT IS THE PERFECT BIKE FOR ME.
My wife and I want to give a virtual high 5 to Christos for having the patience and insight to make this particular sale.