Customer Testimonials
We have been going to Folsom Bike since they opened the store in Folsom. The knowledgeable technicians and customer service cannot be beat anywhere else. Best shop in the area.
K was very helpful and very professional with my ebike purchase
Everyone there is so friendly and super helpful!
Andrew and Connor provided amazing sales and customer service. Made this first transaction at Folsom Bike smooth and easy! We will be back again for another bike.
The staff is fabulous - polite, knowledgeable, always go out of their way to do something extra.
great friendly service
Having a big selection to chose from, helps with decisions.
Service department was exceptional. Knowledgeable and super helpful.
Excellent customer services! Called to request links of bike racks. Was sent that day. We reviewed and purchased it on Saturday. They walked us through the product before we purchased. We love our new Thule.
Friendly staff.
Great selection of fine cycling accessories at fair prices. They always take as much time with me as needed no matter how dumb my questions are. It feels like my home away from home, actually 😉
Every time I pop into the store I'm greeted and ask if I can find what I'm looking for and any information that comes from the product I'm hoping for.
Very friendly, knowledgeable staff!
Great products, a wide variety of options and very great service… will be coming back again.
Excellent product knowledge and friendly attentiveness while answering all questions.
Great team
Alex was very helpful in helping me diagnose the problem and getting me the right part. Thank you
Always very professional and very knowledgeable
Trek products
Helpful staff, ready to serve your needs and communicate quickly.
They had the bike I wanted in stock and added all the accessories I needed so I could pick it up the next day. The staff is very knowledgeable and friendly and took the time to ensure the bike fit correctly and I knew how to use all the features of it and the accessories.
I had my bike serviced and it now rides like a new bike.
Love the Service Dept for my bike needs.
Great employees who are friendly and helpful.
Super friendly and knowledgeable staff and great products.......who could ask for more?
Very knowledgeable and friendly staff; good selection of bikes and accessories, and great access to coffee next door.
Knowledgeable professional and friendly staff
Friendly and knowledgeable staff. Love the coffee next door!
Really friendly, very professional. This is the 2nd bike I have purchased, and because my daughter likes my son’s new bike so much will be purchasing another on on Thursday😌
First of all I got the color I want and size. Feature is great!!!!.
Great staff and service!