Customer Testimonials
Good service and friendly and knowledgeable
Over the top helpful while buying a helmet.
Great, quick,service!
great service. I just walked in, and Connor really helped me choose a great bike!
Best bike shop in the foothills.
Skilled, professional, prompt service
The service was great. They were very patient, answering all my questions. They let me test drive until I felt good. Loving the bike.
friendly customer services
Great service, expertise at a truly fair price. they take good care of their customers.
Great customer service. Cool vibes. Always have the Skratch & other consumables that I need.
Quality & friendly service!
Great shop. Very friendly and helpful service. They had exactly what I was looking for. I actually had to go to both the El Dorado and Folsom locations as one had the shoes the other the pedals I was looking for. Both shops were excellent.
Very knowledgeable and informed sales reps. They were able to answer all our questions ….being able to take the bikes for a test ride played a big factor in our decision to purchase. We are absolutely loving our new e-bikes!
Excellent service and very knowledgeable service technicians.
Special shout out to Alex and Brandon.
The owners and staff are awesome! My most recent purchase and bike setup couldn't have been any smoother and easier due in part to the sales crew that included Andrew and K, and Alan from the service side. Simply the best bike shop around! Maximum Kudos to Folsom Bike!
Everything
Very friendly staff! They gave great product advice and did our equipment adjustments within the hour that we came in.
Friendly, kind and patient. Talked about options and benefits vs. Just trying to up sell.
Friendly employees
Friendly & helpful.
Great bikes, good prices, knowledgable and affable staff. Good place to get your next bike.
The people there were so kind and down to earth, it was a great experience!
Friendliness and knowledgeable staff. Went to Mike’s bikes when l initially started looking at bikes. Salesman was extremely rude. Long story but beat feet outta there fast. Next day came to Your place. Staffer was super interested in me, what kind kind of riding are you planning, etc. let’s fit you! Heres our selections in your price range. We can get you whatever color you want in a day or two. Let me watch you ride it around the parking lot to see how it fits. Great guy! Wound up with a trek domane 5 picked it up the next day. Guy thru in some pedals, spare tubes. Will never shop anywhere else for bike or accessories. Especially Mikes Bikes.
Stopped in for service. Bought a helmet with good support and info from the sales counter people who were most helpful. Service department was very good. Had some issues with my bike which I was informed of and moved forward. Alex and Nathan were very easy to work with. Got bike home and had some reservations (don't know why) took bike for a normal ride and was pleased beyond my expectations. Thank you!!
good
Bought a Emtb from Andrew overall great experience!
Best people around
Prompt service, common sense solutions, reasonable prices. Didn’t shirk any tasks. Splendid behavior for a very visible service during such trying times with parts shortages!
Received great customer service with some issues on a bike. Very knowledgeable employees.
Great people, excellent service.