Customer Testimonials
Good products and service
We were able to test ride the electric bikes and get all our questions answered and became very knowledgeable thanks to your awesome service ! I’m so excited about my new bike and the accessories helmet and bell is installed and spectacular . Your coffee shop is outstanding as well . Thank you!!
Great service! Andrew is great! Always helpful and willing to find what you need.
The staff are very knowledgeable and great service
when I stopped by with a gear issue.
Every staff member was friendly and customer service oriented. Nathan was informative and accommodating all the way from scheduling a service at a future date to an immediate flat repair. Love the café!
I found the bike I wanted and in my size. I enjoyed working with Patrick. With his guidance I was able to identify the bike that met my cycling requirements and he helped me customize it to my liking.
Great service every time!!! So grateful to have this store in our community.
Great shop
Prompt, polite & knowledgeable staff
awesome fast service👍
Bike service was excellent, diagnosed and resolved problem quickly and at minimal cost while I waited a few minutes. Friendly and explained the problem and needed future service.
I ordered it over the phone and it show up when they said and was the right product
Friendly, knowledgeable staff.
Excellent customer service and fair prices
Helpful staff. Have nice selection of to serve needs.
You had a great selection. You had friendly helpful employees. You let us test ride everything which helped us decide which ebike we wanted.
Great experience. Patrick was well informed and a delight to work with. My wife is very happy with her new e-bike!
Professional and knowledgeable staff, great inventory, nice and clean store.
Great customer service.
Always helpful and knowledgeable.
Great customer service, very knowledgeable and beyond friendly! This store is customer service at its finest.
Highly recommend!
Customer service was especially exceptional. Andrew Hammond helped us find and purchase the right electric bikes for us. He has a wealth of knowledge, answered all our questions and made sure we were happy with our purchase. I would highly recommend Folsom bike and Andrew to anyone looking to purchase a bike.
Knowledgeable service techs
Had need repair part in stock
Had the bike I needed in stock. And the service was amazing. Andrew Hammond was phenomenal. Took great care of my son and I, made sure bike was ready to ride. Second bike I’ve purchased here. Great service on both visits.
Crew are so helpful. They make the costumer satisfied from what they buying. Store are highly recommended.
From my research, the brands they offer are solid. The staff is extremely friendly and knowledgable. They don't waste your time. If you are looking for a place to buy bikes in sacramento, roseville, folsom it is worth making the drive here.
Honest, straight forward, kept me informed, and the bike performs like new.
Excellent customer service. Knowledgeable and helpful.
FB management/staff understand that customers seek quality merchandise with the understanding that the shop stands behind what they sell. We appreciate this.
Great customer service; knowledgeable and friendly.