Eddy's Bike Shop

Customer Testimonials

Report a concern   August 19, 2023 — Rated 10 out of 10 by Paul Hesse Eddys Bike Shop - Stow
What do you like about our products and services?

service, patience, communication, excellent bike

Report a concern   August 19, 2023 — Rated 9 out of 10 by R.J. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Nothing has changed in my surveys for Eddy's Bike shop over the years. They are still the best bike shop I've experienced.

Report a concern   August 18, 2023 — Rated 10 out of 10 by G.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service was excellent!

Report a concern   August 18, 2023 — Rated 10 out of 10 by D.E. Eddys Bike Shop - Akron
What do you like about our products and services?

I needed a new tire. The staff jumped right on it and I was good as new in a few minutes

Report a concern   August 18, 2023 — Rated 10 out of 10 by T.P. Eddys Bike Shop - Stow
What do you like about our products and services?

You have an excellent staff. Every staff member that we have encountered is personable, polite, knowledgeable, and articulate.
Eddy's offers and stocks high-quality merchandise, and store hours are extremely convenient.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Robert Valko Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Technicians thoroughly explained what needed to be done for the repair. No surprises and the work was completed on time. Very satisfied with the work done to the bike.

Report a concern   August 17, 2023 — Rated 10 out of 10 by D.G. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Close by.

Report a concern   August 17, 2023 — Rated 10 out of 10 by John White Eddys Bike Shop - Akron
What do you like about our products and services?

Your Montrose store is very nice w/ service space being upfront and direct communication w/ technician who was very professional.

John E. White

Report a concern   August 17, 2023 — Rated 10 out of 10 by Jon Berrie Eddys Bike Shop - Stow
What do you like about our products and services?

Wonderful inventory, Steve was outstanding in assisting me in getting the bike, pedals, shoes etc. Like the annual service for the first year.

Report a concern   August 17, 2023 — Rated 10 out of 10 by J.C. Eddys Bike Shop - Stow
What do you like about our products and services?

Great selection and amazing customer service. Very knowledgeable staff made it easy to find the right bike to fit my needs.

Report a concern   August 17, 2023 — Rated 10 out of 10 by W.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Personal service and knowledge

Report a concern   August 17, 2023 — Rated 10 out of 10 by Michelle Fox Eddys Bike Shop - Akron
What do you like about our products and services?

The staff is very knowledgeable and helpful. Great selection of bikes.

Report a concern   August 17, 2023 — Rated 10 out of 10 by David Bedell Eddys Bike Shop - Stow
What do you like about our products and services?

Very immediate service and done efficiently. Also had a product I was looking for in stock.
As always was treated very well.

Report a concern   August 16, 2023 — Rated 10 out of 10 by J.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Very knowledgeable, friendly and personalized service.

Report a concern   August 16, 2023 — Rated 10 out of 10 by J.W. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The times that I have gone in there and either had service done on a bike or in search if a new bike and had questions the staff is very friendly, helpful and very knowledgeable with information regarding the products they sell.. Would highly recommend them!!
5⭐️

Report a concern   August 16, 2023 — Rated 10 out of 10 by L.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

I had done my research in regarding to what kind of a bike I needed and wanted. I had call ahead of time and questioned if they had what I was looking for and I liked what he said. I went to look. Liked what I saw a bought it.

Report a concern   August 16, 2023 — Rated 10 out of 10 by G.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The service was quick. The serviceman explained the problem and repaired the bike

Report a concern   August 16, 2023 — Rated 10 out of 10 by T.T. Eddys Bike Shop - Stow
What do you like about our products and services?

The service tech was prompt, knowledgeable, and courteous.

Report a concern   August 16, 2023 — Rated 10 out of 10 by D.M. Eddys Bike Shop - Stow
What do you like about our products and services?

Your crew is very competent and very helpful. Always a pleasure doing business with you guys!

Report a concern   August 16, 2023 — Rated 10 out of 10 by Tim Warsinskey Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service shop is the reason I keep coming back. Great staff who give good advice and steer me straight. Also like the attention to detail on repairs I've seen from guys like Tyler.
Good depth of selection on accessories and bikes. The guys on the floor are extremely helpful and knowledgeable. Had a tough decision on what bike to buy and they didn't oversell me. Got a bike that makes me happy.
Sure, you might save a couple bucks online, but support your LBS and places like this will help grow our great bike community. Win-win.

Report a concern   August 16, 2023 — Rated 9 out of 10 by J.A. Eddys Bike Shop - Akron
What do you like about our products and services?

Friendly and helpful! I can drop off my bike when I take it to the repair area and then have it back in just a day or two!

Report a concern   August 16, 2023 — Rated 10 out of 10 by B.G. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Good service on my Trek Recall. Thanks!

Report a concern   August 16, 2023 — Rated 10 out of 10 by Maryann Mckelvey Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very knowledgeable about products and customer serviced focused

Report a concern   August 15, 2023 — Rated 10 out of 10 by Monica Falzone Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Anthony was so knowledgeable in diagnosing & repairing my bike. He went over and beyond to make sure my bike was safe & rideable. Tonight I took a ride & it was such a better ride. This was all because of the work done at Eddy’s bike shop. Thank you!

Report a concern   August 15, 2023 — Rated 10 out of 10 by C.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very helpful staff and took time to answer questions and help customers.

Report a concern   August 15, 2023 — Rated 10 out of 10 by E.S. Eddys Bike Shop - Stow
What do you like about our products and services?

Good service. Large selection of bikes and gear. Knowledgeable people.

Report a concern   August 14, 2023 — Rated 10 out of 10 by Paul Grenier Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

You put a new gear cluster on my wheel in 10 minutes for $21 fantastic

Report a concern   August 14, 2023 — Rated 10 out of 10 by A.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Friendly and helpful staff

Report a concern   August 14, 2023 — Rated 10 out of 10 by Dale and Trish Taylor Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great service and product variety.
Took time with us.

Report a concern   August 14, 2023 — Rated 10 out of 10 by G.F. Eddys Bike Shop - Stow
What do you like about our products and services?

courteous, polite and professional


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