Customer Testimonials
I had received a recommendation from Andy Gates. It was an excellent recommendation! I came to the store and we went for a ride together, then completed the purchase. I am extremely grateful; hope to get my wife to make a similar purchase.
Joeys knowledge and help.
Your Techs are superior!! They are polite and knowledgeable. I have worked with Anthony, Zack & Brandon. They take good care of me.
Everyone was very helpful and friendly
Great service as always.
Super helpful and knowledgeable!!!
Service department was very courteous, knowledgable, and professional. Service done on time.
Incredible customer service. We got all the help we could ask for and more. Huge selection of bikes.
We had a fantastic experience at Eddy’s Bike Shop in Stow! The salesperson who helped us was incredibly attentive and went above and beyond to make sure everything was just right. He took the time to communicate directly with our 9-year-old, making him feel comfortable and confident with the bike he chose. He carefully adjusted the fit, explained everything clearly, and even offered to help us load the bike onto our rack — a small gesture that made a big impression.
The level of service was outstanding, and the shop itself is incredible — the inventory is huge! Whether you’re a beginner or a seasoned cyclist, there’s something for everyone here. We left feeling very well taken care of and highly recommend Eddy’s to anyone in the market for a bike.
customer friendly
Very diverse product set.
Have a lot of items in stock at normal prices
Friendly staff. Very helpful. Quick turn around on repairs
Everyone was knowledgeable, helpful, and kind. They helped me stay within my budget and offered suitable alternatives when needed. Great place, I am a repeat customer and will continue to use Eddy’s for all my grandkids’ biking needs.
i went in looking for a bike and everyone was so helpful and brandon was so informative and patient! he answered all my questions
Helpful staff
Helpful Staff, great products and service
great service and awesome amount of inventory. Everyone who works there greets you with a smile and genuine interest in wanting to help you.
Knowledge, professionalism, friendliness
...
Quick and friendly service. They explained everything my bike needed ahead of time. Bike was ready when promised.
Helpful staff
Very accommodating on service.
friendly, competent & fast service!
Friendly and helpful technicians
Stopped in just to tour the store after being away from the area for the past 40 years. Was not disappointed! Beautiful layout of the shop and well worth the stop during an epic cycling adventure on my own. Chatted at length with manager Chris about the store and it's history, more about bikes and gear, and ended up grabbing myself some wicked cool shoe inserts. Still not convinced they have changed my riding significantly, but love the snazzy yellow barking at me to be covered up every time I look at those empty shoes - translation: put them back on for another ride! Chris was fabulous to visit with, super knowledgeable, and clearly loves his position in the community. Thank you Chris.
Awesome guy John is
Very friendly, helpful and knowledgeable staff. Walked in on a Saturday and they installed a drop seat post on my bike in about 45 minutes. Would certainly recommend to a friend.
Good service people
Everyone is knowledgeable and friendly. They give solid advice and look out for their customer's interests.