Customer Testimonials
Friendly , quick, helpful! Reasonably priced!
I can’t say enough about my recent bike purchase! I am a newcomer to hybrid bikes so I had A LOT of questions. Erik was wonderful, patient, knowledgeable and no pressure to buy. He gave me suggestions for the bike(s) he thought would be good for me based on the type of riding I would be doing. Once I decided on the bike, it was given a safety check and I picked it up the next day. Erik was very thorough reviewing how to bed the brakes, clean and maintain the chains, and general information about my bike. I have and will continue to refer family and friends to Eddie’s!
Always helpful and friendly
The sales person took his time and was very helpful.
Friendly staff that is very helpful
Wide selection of the best bicycle equipment anyone could ask for! Personnel are knowledgeable, courteous and helpful.
Had a great experience buying a New Trek Mountain Bike. My salesman Matt was excellent in explaining the features on two bikes that I was looking at. I ended up purchasing the Trek Merlin 8. Beautiful bike that is so much fun to ride. This is the 4th bike I have purchased from Eddy’s going back to 1988. I wouldn’t shop anywhere else!!
Great customer service. I was in and out in no time. I was surprised it was fixed right away.
Depth of product line
Good service.
The team is very knowledgeable and patient when dealing with customers that have multiple questions that are trying to select the best product for them..
The gentleman who assisted me was so helpful and kind. Really appreciate the expertise and friendly nature of the staff.
Eddy’s team members were very thorough, and patient with me. I was a first time bike owner and had many questions. I appreciate the individualized care and attention. Thank you!
Professional, easy to do business with. Well informed employee
great people working in the store. Always have a great experience.
Tom “sourdough” is awesome, super helpful, extremely knowledgeable, and a kind soul. We very much enjoyed working with him.
I love Eddy's! As an avid biker, I feel like a kid in a candy store when I go in. The Stow store is the one I frequent, and everyone is super friendly and helpful there. I enjoy Eddy's and am very thanklful we have a great bike store in our local vicinity.
Awesome service! This guys are very knowledgeable
The person helping us was friendly, knowledgable, and efficient. The item we purchase was defective and he tested it out and promptly replaced it with a new one.
I like the fact that there is a pretty good inventory in the store. It’s still not like pre Covid levels yet but that is not their fault. The helpfulness of the employees was very good and the person that I dealt with was not only knowledgeable but was courteous and friendly too. Overall it was a very good experience.
Very friendly and helpful both on the phone and in the store. The only reason I didn’t give a 10 is because I felt a bit rushed because it was 5pm when we got there to pick up the bike. I was told we didn’t have much time.
Brian was very helpful with identifying issues, making recommendations, and doing the labor! He is a valuable asset, and we’ll definitely be back. Everyone else we interacted with was very helpful and pleasant. Great place!
love the store, probably one of the best stores I have ever seen!
The service was great.
Very knowledgeable and helpful staff.
Knowledgeable salesperson
Very helpful staff, and the website made the order pretty simple. Was also made to feel as though I would have reliable support if I needed it when I went to pick the bike up. Also didn't feel rushed when I had a couple questions on maintenance and parts before I left.
Knowledgeable. friendly, fast
I was most pleased with the honesty, service and attention from the team at Eddy’s. I greatly appreciate the quick turn around time of my repair.
Great stock, staff and service. I recently bought a Trek FX2. Initially I was looking at getting the large frame but after a test drive they recommended jumping up to the XL frame. I'm glad I did as I was able to go on a long ride the next day. After my first ride things stretched/settled and I noticed some front disc noise. I took it in and they fixed it right away. Overall great crews at each location.
Eddy's is my LBS and I always recommend people to go there for their friendly approach, their knowledge and selection.
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