Customer Testimonials
Employees are friendly and helpful
Fast and friendly service! We love Eddy’s and recommend it to all our friends
Good selection of bicycle accessories. Knowledgeable staff.
Great service
Knowledgeable personal.
You provide good quality at a good price and in a reasonable time. I always appreciate your knowledgeable staff.
Always great service.
The bike I wanted was actually in stock.
Reliable Fast service to get you back on the trails.
You found what I needed. You made sure it was a good fit and made sure it was ready to go before leaving your store. I appreciated the trail recommendations and maintenance tips. I've had not so good experiences in your store in the past so I was hesitant to stop in this time but I feel like the attitudes in the shop went from snooty and short 15 years ago to friendly and helpful now. Thanks for changing my mind!
Very knowledgeable and great customer service.
Good quality products. Mid range to high end.
Friendly and knowledgeable staff that actually ride bikes.
Great knowledgeable service
I like the brand name products Eddy’s carries and employees are always helpful and polite
I go to Eddys because I want that local shop feel and experience. While there are a couple locations, this isn’t a chain and I appreciate that about Eddys.
Super helpful staff. Well stocked cycling products.
Friendly staff. Great bikes and parts when needed
I always feel like I'm their most important customers - regardless of the product I'm considering to buy.
Evan Seabeck, is an incredible ambassador and value to the Eddy's Shop brand.
Great selection of bikes, especially e-bikes, and the staff is great- very helpful and friendly. Also very knowledgeable. The service on the bikes (installation and routine maintenance) is first rate.
Products are great and the service is outstanding.
Staff is friendly & helpful. They don't try to up sell you on parts or servce..
The employees were very pleasant and knowledgeable. The selection was vast. I bought a beautiful bike!
Courteous. Knowledgeable. Patient
Great
Great inventory. Always friendly and helpful staff.
You guys have a great stock of bikes and I was able to buy the model and size I was looking for without ordering. Tom was the salesman helping me and he was very knowledgeable on Trek products. He was patient with some of my potentially naive questions and never made me feel awkward. After placing the order the pick up day a few days later was great. Tom spent over an hour with me, first on the trainer and then outside helping get the bike setup to my liking and explaining what was normal and potential pros and cons of deviating.
At the end of the day, I am very happy with my purchase and the whole experience. I have yet to ride my new bike much due to the weather but as we move more into spring I am looking forward to getting out with my buddies and showing off my new ride. (Hopefully it will be more comfortable than my old Bianchi!)
Eddy's Bike Shop in Stow has the largest selection of bikes and products of any bike shop in Northeast Ohio.
I purchased some gel gloves, front & rear bike lights and an air pump to get ready for this upcoming biking season.
I live in North Royalton and its definitely worth the drive.
Eddy's had a good selection available and was able to quickly assemble my new bike. Mac was very informational and helpful in the purchase of my new Trek.
all of it
Extremely knowledgeable & helpful with all aspects of the customer experience.