Customer Testimonials
Your bike service staff is phenomenal. They are helpful and do excellent work.
Quick service. I bought my bike and it was prepped and ready to go in no time. Great experience.
Very helpful, knowledgeable, expedient and pleasant.
Knowledgeable, quick and efficient. Told them what was wrong and fixed it while I waited - needed a new chain. In and out in 20 minutes. I was pleasantly surprised due to the fact my bike is probably 25 years old and they had the part to fix it
I like that eddy has a nice selection of bike products. Every time I go to the Willoughby Hills eddy’s the people are so nice and helpful and always look and fix my bike while I wait. Great customer service…I can’t say that about every eddys. I moved and I am So glad I live close to this one.
The knowledge of the employees and the selection of products
Staff was very friendly and helpful and helped to get exactly what we needed
Staff was helpful and nice. It was a great experience getting my teenage daughter a new bicycle.
Staff is very helpful and friendly.
The staff was excellent at helping me to select the correct bike and to get me fixed up with a basket on the back of my 7 speed Electra Townie. Great service!!
Thanks for having the parts I needed
I appreciate the customer service. Although, it was closing time, the sales associate completed my sale without rush!
The staff was very helpful and friendly and helped me pick out all the accessories I needed for my bike.
Amazing service. Hayden was so patient and helpful & answered all my questions. Will be back for sure!
We’d like to thank our sales person Hayden. He was wonderful and took so much time with us and educated us so much on the bicycles.
All it took, was two times around the block and she was riding like a pro!
Service is always acceptable and employees are always very approachable and helpful.
However am God friends with another shop and typically makey bike purchases from another trek shop.
I had a bike chain problem that did not shift gears properly. Took the bike in and in a few minutes the gearing was properly set up and working perfectly. Literally just a few minutes and I was on my way to a bike trail. Job well done
Had plenty to choose from and the guy who helped me was nice and not pushy
good selection plus informed but not pressuring staff ample browsing space also great demo ride outside vacant lots
Always prompt & insightly helpful
Family owned for many years. Great customer service.
Friendly and knowledgeable. My go to bike shop
Very pleased with the service we received. Andy was very nice and very helpful. Will definetly buy from Eddys again.
Steve was very knowledgeable and helpful..
The people at your shop especially a few select ones, went above and beyond to help me and I walked out of the store having what I wanted and happy.
Great service! Give Mango a raise!
very helpful, very professional
Thoughtful, knowledgeable folks willing to find the best fit for whatever aspect of biking you're looking for
Quality products. Good people.
Fast turnaround from service