Customer Testimonials
Helpful, honest, personable, and we didn't have to wait very long! Thank you!
Great service from friendly staff.
Helpful, knowledgeable, great service.
Informative, knowledgeable and helpful staff.
Expert service and products
Nice experience!Highly recommended!
Very knowledgeable
Wide range of bikes and accessories available. Knowledgeable and helpful staff.
Always enjoy chatting with JB in service. Very helpful.
Helpful, knowledgeable and professional. Great staff all the way around!
I brought my daughter's bike there for some repairs. They squeezed me in the same day instead of two days, which we greatly appreciate since she is in college and has no way to pick the bike up once I leave. Seems this kind of service is a rarity nowadays.
Been coming to Eddy’s since 2012. Originally went to the Willoughby store until we moved to Aurora in 2020, and now go to Stow. I’m consistently impressed at the quality of the staff and helpfulness no matter which store you go to. Fantastic shop!
Very friendly, knowledgeable and great customer service 👍
Service was excellent!
Friendly helpful staff. Quick services at reasonable cost.
Service technicians are knowledgeable and their services are reasonably priced.
Quality and everyone is real helpful and knowledgeable
Quick
Friendly service
professional and polite and efficient.
Nice, biggest bike shop I've ever been in!
The best service and products! Bicycle Heaven 👍
we love eddys bike shop and love our bike, and stand behind there product, ken and cindy slaven degraff ohio
It was a zero pressure, honest bike evaluation. No type of up sell. I thought my bike would actually need more service than I thought. They completed an honest evaluation of my bike.
Super chill employees who were all friendly.
I’m definitely going to be a repeat customer.
Great staff, always feel welcome and they go out of their way to make sure I always leave satisfied. I couldn’t recommend a better place.
Pleasant employees, they know their products. Definitely would go back to this store.
Fit
Well stocked. Friendly proprietors.
Great sevice
Brought my bike in for routine service, which was performed very well and within a couple days. Employees were very helpful.

Excellent products and service. The best bike shop in Ohio