2556 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service. Came in to get a new bike. Very friendly staff, impressive collection, lots of accessories. Would highly recommend visiting this bike shop!
Excellent in every way, quality of service, customer service and products. And pleasant too.
Knowledgeable staff.
Friendly family fun business
All staff is helpful and knowledgeable about their products and services. It's easy to go in and tell them what you need and in a matter of minutes your out the door . . . . very efficient.
Becky was very nice and super helpful
Knowledgeable staff, friendly and fast service.
always warm & speedy assistance from the entire crew -
this local shop is our go-to for items big & small
Amazing customer service !!!! 10/10
Easy to work with and very knowledgeable.
Friendly and prompt service! Love that it’s family-owned and operated!
The friendliness and helpfulness of the staff can’t be beaten.
Every question I had was answered, I received great advice, and they had everything I needed at good prices. Friendly service as well! I will absolutely recommend!!!
Kevin was very helpful, knew his products well, and understood my needs in helping me select a mountain bike - the transaction was fast and efficient
Good products and good support!
How professional, friendly, knowledgeable , nice, and patient everyone was. From the moment I called about the bike and placed my deposit, to picking up my bike. Just really, really great!
First and foremost, the store had the bike I wanted to buy. Everyone was really friendly and helpful, and the installation of accessories was done very quickly.
But what I really liked was the atmosphere in the store. While I was waiting, several other customers received help. The staff was very friendly and helpful to all of them.
Thank you in helping me choose the bike that was right for my intended use and type of body. I came in and was helped by one sales person one day and then another on the day I test drove the bike. If the sales person did not know the answer to something they simply asked the right person in the shop and got an immediate answer. There was no sales pressure either. Thank you for everything . It was a good experience without any hassle. I own my own business and looking at it from my perspective it was a positive and easy purchasing experience. First name removed A.from San Carlos
Personal service from seasoned experts.
I think your show room floor could look much better with user displays and graphics and better gondolas. It looks like an empty building had floor displays put in with no real thought to layout. Also, would be great, with the available floor space, to put in a bigger variety of product/kit, not just bikes. Just my 2 cents. Otherwise, the community is grateful that you are here!!
Great service and selection. We thought my son needed a kids bike but they helped size him up and found he was ready for an adult small bike. We did a test ride and got a nice bike that will last him longer.
Great advice and help
great service. fixed my bike super fast. very honest
Friendly prompt thx
Kevin doing the extra for me and Kathy's new bicycle. And thanks Keven for finding and recommending that bike in your existing inventory, and helping me put it into the car in the rain.
Friendly shop. Excellent service and products. Good location with parking.
Thank you for providing personalized recommendations and explaining the different options! I really appreciated the friendly and helpful service.
your always good! for over 20 years now. Paul Carrick
Smooth reliable service with a friendly smile. Showroom still well stocked even with the ongoing shortages.
I love the service. Mike and Matt are always on it.