based on 2111 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Top quality, professional and friendly service. They are the place to go to in Birmingham for bikes and anything bike related.
I will definitely be returning to rent bikes.
Excellent service from the beginning with booking, awesome service when I arrived at the store, they adjusted the bike to make it comfortable for my size. I had not even 24 hours to explore, but I really enjoyed my day doing it, brand new bike TREK MADONE, top 🔝 . I cycled 57 miles, explored Oak Mountain Park and the surrounding area. Thank you very much…
See you guys soon 🙏👏🚴🏼♀️
Very helpful people
Fantastic service - fast friendly and helpful
Super friendly and knowledgeable staff. Always ready to help.
Techs always do a good job. Great variety and quality of products that are priced fairly.
Super friendly, really fast turnaround, and what I think are very fair rates. Not to mention excellent work!
I arrived to purchase a small item while the staff was moving an order of bikes inside. I was attended to without delay. Everyone is always polite when I visit.
Friendly, fun people who are experts
I bought my Aventon e-bike over a year ago. Cahaba Cycle has done the maintenance and helped when I need help.
The bike mechanic Steven is the very best. I appreciate his knowledge, politeness and attention to customer service.
Great team !!
Always knowledgeable, skilled and personable staff! They take care of you.
Had all the gooses
I called to see if they had a certain item. They said the thought so, but needed to check . They called back the next day. I paid and they will ship to me out of state. Very pleasant to deal with.
Fair prices on service and quick turn around.
The staff did a great job replacing my derailleur on my classic Bianchi road bike.
The staff at Cahaba is not only very knowledgeable and helpful, they are very friendly also and offer advice when needed or asked. The products sold at Cahaba are the best with great service when needed. I appreciate Gene and the staff for their help and will work with any of them going forward.
Excellent customer service
Excellent service
Expert maintenance and repairs
Friendly and knowledgeable
Drive here from Montgomery!!
They are so knowledgeable and give the best advice and recommendations about my bike no matter what the question.
I appreciate the responsiveness and professionalism of the service staff
Willing to help even with older bikes
Service department is very helpful, knowledgeable and informative.
Great service from a very knowledgeable staff!
I was very disappointed to have an email from Trek to fill out a warranty card and then be charged $29 for my bike tire. This has gone flat 10-15 times since I’ve owned it in 2 years. I may ride twice a month and there is no way I am getting this many flats on my own.
Very helpful folks--- they provide great service
Overall experience was fantastic. Gene was extremely helpful making sure I found the right frame size and features for my riding goals and my budget. Shop was clean and well organized, I look forward to maintaining my bike with the team.
Large inventory and knowledgeable staff. Everyone is super friendly.
Love this place! Best customer service with friendly people