based on 2335 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was wonderful!
Andrew and other guys make it easy for this location to be my bike shop. Thanks.
Virginia was great in helping me make decisions on my project one bike. She is very knowledgeable and listens well.
Always great customer service and great work on my bikes! They always do their best to get my bike back to me asap!
Everyone we work with was friendly and helpful. We purchased an Aventon ebike from Deason in Pelham. He was very knowledgeable and helped us made the correct decisions.
Great people to work with, Bike repairs took several days longer than expected
Great products. Wonderful staff
Great service
I wish it was cheaper but it’s probably the norm
I was quoted one week for the service on my bike to be completed. I had to call after two weeks had past. None of the long list of services I had requested had been performed. There was no communication between the store and myself during that time.
The people who work there are so nice and very very helpful and knowledgeable. Definitely recommend people to come to the store and check them out for any of there bike needs or to buy one.
Charlie is Sick!
The store is very welcoming as soon as you come in.
Great people, great service
Staff is friendly and knowledgeable.
Products are great too.
I’ve had several interactions with this team, and they are fantastic to work with. I wouldn’t go anywhere else for anything.
Great
Jeremy and the crew are the reason I come back. I break my bike a lot, and they always fix it quickly.
Very friendly service.
If they have to order a part it's longer but that's with all bike shops.
I really enjoyed this location. I had a few questions and the person working that day was very nice and helped me with everything.
My bike looked brand new after being serviced and cleaned. I've bought a bike from Daniel at the Gadsden location and am about to order another for me and 3 for my grandkids. I am so glad you have a location here.
Some of the best customer service I’ve ever gotten! Will definitely recommend to my friends. God bless
Great service very knowledgeable and great customer service
Great service. I was asked if I needed any help and was assisted. The team members were very knowledgeable.
Impressed with good employees. They communicate respectfully. We are new owners of e-bikes and Cahaba Cycles have been good about warranty work.
Customer care
Cahaba Cycles is just the best bike shop around. Great service, great products and selections and extremely knowledgeable and friendly staff.
Super helpful, found a replacement part that couldn't be found on the internet. Repair put bike back better than new!
The service was quick and good! I walked in and was greeted immediately with a smile of "how can I help you". Would recommend to anyone!
Great service. Thanks!
Quick and friendly service!
Excellent service and follow up! Thanks Chris