based on 268 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Staff was very knowledgeable and not “salesy’
Super happy with my purchase
Fast, accurate, professional, friendly.
The people were Great
Great service. Knowledgeable staff
Love biting bikes here they take care of u and the equipment
Everything from the browsing to the purchase was great.
Staff is great communicating repair status. Repair done timely and for a fair price.
Great fast service.
Great experience all around!
Highly recommend Chris and his team.
Always quality and friendly and knowledgeable
How knowledgeable and experienced the staff was. They helped me with what maintenance I needed on my mountain bike that I am handing down to my son who is going to use it when he goes to college this fall
I cannot think of a single negative. I am treated well, the employees are knowledgeable, the prices are fair. I enjoy going there.
Great service
A+
The service and assistance at both the Pelham and Cahaba Heights stores have been great! Thanks to Sara, Jon snd Deason for CARING!
Slayed the service!
Friendly and supportive
Always know John will get me dialed in!
the service manager is johnny on the spot. i walk in the door and he repair my bike within minutes. that what i call customer service. thanks
Great job! Quality work and professionalism always!
Everyone is always so friendly and helpful.
Awesome staff and great service from customer service to repairs. Highly recommend to everyone I know.
Friendly and helpful staff!
Super honest and knowledgeable sales staff!
I rented a bike for the transplant games. The bike was delivered to the place where the race was being held.
Friendly service! Great staff!
Daniel is great to work with on bike issues and any questions.
Staff is knowledgeable and patient with questions!
Simple bike rental service provided. Easy pick up and drop off.
The attentiveness of Charlie- he was able to quickly identify what bike I was looking for. He put together all the components and accessories for both me and my daughter. I live my new bike!!!