based on 2335 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and responsive service with a real commitment to the cycling community
Great Service
Always super friendly and accommodating. Very knowledgable. Would recommend to anyone.
The team there is always great and helpful especially if I need something quick or I've forgotten something (usually socks) on my way to ride. The new store is awesome!
Great customer service
Cahaba cycle repaired our bikes and did exactly what we asked them to do. We are very happy with the repairs and it was done quickly.
Good rental selection - wish you had Specialized bikes tho!
Great staff, always helpful. Love the bikes too!
Great people at the Trussville location. (They’re good at other locations, I’m sure, but this is the one I frequent.) Friendly and professional.
Points earned
Customer service is great
Yall are always very helpful
Excellent service!
Daniel was patient and informative about the products he had to offer.
Bike missing pieces, I spoke with the manager and he is sending the pieces as soon as he can. Just can’t ride now due to the front brake caliper not being able to be bolted on. Also the bike has some scratches on it I’m assuming from shipping and the wheels looked dirty a little almost like they were used. Not anything I’m going to want to send the bike back for but disappointing.
The entire staff is very knowledgeable and helpful. Always find what I’m looking for in parts and accessories.
Good people ,great service , all kinds of bikes
Knowledgeable staff.
Professional friendly service with quality well priced products.
I always have a good shopping experience at the Cahaba bike shop. The staff is always friendly and service is top notch.
Excellent customer knowledge and service. Trek bikes the best for us.
Good
Thumbs Up!!!
Reliable products and top notch service.
Fast and skilled
Treat customers very good
Customer service was great!
The staff were easy to talk to and made for a pleasant experience in buying my eco-tad sx trike. They also assembled the trike for me and did a fine job. You guys will be my service station going forward when my trike needs maintenance. Thanks again!
Great service as always
The service is professionally done with knowledgeable techs.
Great service and very knowledgeable staff. Highly recommended
I have a trek mountain bike bought from Cahaba and all my services are done here as well. I love the customer service! Daniel makes you feel at home and welcoming .