based on 2345 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a great experience purchasing a bike for my son's birthday. Thank you for answering all of our questions and making my son happy!
The staff ( all the Chris’s ) were easy and fun to deal with. They checked everything out and made good suggestions on fixing any issues.
STAFF!!! The staff is always knowledgeable, helpful, and friendly. It's also great that a discount on parts/merchandise is offered to BUMP members.
Cahaba Cycles does great work! I've had my bike tuned up twice there and both times were wonderful experiences. All work was discussed with me beforehand. I was very happy with the results. I don't live locally but I have my bike worked on when I'm in the area.
Timely communication
Like the fact that I'm always greeted and asked if I was looking for something specific and then directed to it. If I come to browse they let me browse.
Enjoy the conversations that come up with customers and employees.
Great people very knowledgeable about bikes convential and electric highly recommend
The staff members were extremely friendly and professional. The pricing was reasonable and fair. The repairs were done expeditiously and with care. Andrew communicated regularly and was a tremendous help.
Quick thorough convenient service
Kenny is the bomb. I miss Virginia! I never worry that I will not get top of the line help and service.
Selection and Service. Steven was a great help in making our decision!!
Great service and friendly people who are knowledgeable
Responsive sales/service staff, very knowledgeable and super helpful. Gene and Kenny took a personal interest in us.
They were very kind and knowledgeable. Quality work at an affordable price.
The store was professional, set expectations, met them and the service was reasonable.
The staff members were very helpful and patiently answered all my questions.
Great pricing!
Very knowledgeable and kind service. Great selection and location.
Friendly, helpful and knowledgeable staff, much appreciate your flexibility and good humor!
Chris’ bubbly personality
Store personal was very professional. Chris is the man I dealed with. I explained my riding habits and he showed me several ebike. I choose the Aventon Adventure 3. The price was very fair. I highly recommend this business.
Thanks Cahaba Cycle
Excellent selection and customer service. Knowledgeable and attentive.
Quality products, fast delivery, and excellent customer service!
Great service and great people
They provided quick service/turn around for my bike and was performed at a great price!
Great service! Answered all my many questions. Very knowledgeable. Test rode many bikes to find just the right one. Would highly recommend!
It was very quick and easy to come in and get what we needed. They were very knowledgeable and the prices were really reasonable.
Gave me quote before doing the work and pretty much stayed close to it. Good communication to let me know it was ready and on the day they told me it would be ready. Great service
They explained what was wrong with my bike, what needed to be replaced or repaired and did the work thoroughly and efficiently.
Very personalized and friendly service.