based on 2108 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cahaba Cycles has the best serves and everything you need for your next ride!
Very good experience with the service department. We had a miscommunication about the work to be done on my bike, and Ben the service manager took it on himself to make it right on the spot when I picked up.
Great location! Friendly service and great selection
Cahaba Cycles have the BEST customer service.
Best service ever. I had a great experience with Chris!
Above average friendly and knowledgeable staff!
Very nice bikes and very knowledgeable
Friendly and knowledgeable staff.
Cahaba Cycles in Cahaba Heights is hands down the best bike shop in Birmingham. Their team provided quick, professional service and had our bikes repaired and back on the road in no time. Friendly staff, great communication, and excellent workmanship. If you need bike sales, service, or repairs, this is the place to go! 🚴♂️⭐️⭐️⭐️⭐️⭐️
Merchandise variety. Knowledgeable staff and friendly customer service.
Mr. Vice was so kind and took the time to understand my issue and respond by recommending multiple great options for me to choose from while discussing the pros and cons of each option. He helped me get excited about improving my bike and the kindness of the bike community as a whole. Thanks, Mr. Vice and Cahaba Cycles!
I’ve bought 7 Trek bikes over years. These folks take care of their customers.
The staff were very knowledgeable, super helpful and just all around nice. It is always a pleasure to do business there.
Great service and friendly staff! Thanks for getting it done so quickly!
Very easy and pleasant to get a new bike assembled and ready to go. Chris was patient and answered all of my questions with great knowledge.
Awesome shop with some awesome service. My son needed some brake work and bike alignment and they had it done the same day. Very knowledgeable staff and I doubt I’ll ever use a different bike shop.
Great service!
Helpful and friendly staff.
Ferris helped me find the exact bike I was looking for. He was very knowledgeable and had answers for all my questions. This purchase was my first bike since I was a kid 40 years ago!
Excellent selection and friendly and knowledgeable staff. They answered all my questions and got me into a new bike that fit my needs and budget. Will definitely continue shopping with Cahaba Cycles
Quality products and excellent customer service provided
Prompt, polite, and knowledgeable staff. Always extremely helpful.
Staff is friendly, courteous and knowledgeable. Has quality products.
Very helpful and knowledgeable!
First time to visit and fixed my grandsons tire for me. They were so nice and it took no time to fix
Customer service, engagement and work all great!
I had been installing new tubeless tires on to my road bike and had already overcome getting very tight tires on to the wheels with a help from a riding partner. Unfortunately, the tire was so tight that I could not create enough air pressure (our compressor is missing in action) to get the side walls to push out to meet the wheel and seat itself. Finally gave up trying and took the wheels into the Homewood shop. I don't do failure well, so it was difficult to admit defeat. All was GREAT at the shop though. The tires both got seated on the wheels and I learned a new trick for tight tires. Glad to have friendly bike mechanics that don't make you feel like a failure.
Fixed my bike! Easy drop off, honest appraisal and great work!
fast, efficient, pleasant. Individual that took care of me actually helped me get the bike off the carrier and put it back on the carrier when the work was complete!
Always friendly and helpful