based on 2052 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and great people
They provided quick service/turn around for my bike and was performed at a great price!
Great service! Answered all my many questions. Very knowledgeable. Test rode many bikes to find just the right one. Would highly recommend!
It was very quick and easy to come in and get what we needed. They were very knowledgeable and the prices were really reasonable.
Gave me quote before doing the work and pretty much stayed close to it. Good communication to let me know it was ready and on the day they told me it would be ready. Great service
They explained what was wrong with my bike, what needed to be replaced or repaired and did the work thoroughly and efficiently.
Great shop, friendly service, and they have pretty much everything
Miller did an outstanding job helping us get new phones.
Excellent service to fix my grandsons bicycle and completed the service exactly as they indicated.
I will be back again.
Good selection, knowledgeable and professional staff, decent pricing.
The service manager was very helpful.
I brought a rim in to have the spoke replaced. Everyone was polite and courteous. They got it done within a couple of hours and called me to let me know. The price was very reasonable as well. I couldn’t ask for a better experience.
Very helpful sales person, showed me all my options.
Awesome place to go and easy to get what you need for anything bike related
Great service. Extremely helpful and fast.
We bought a new road bike for our son at the Cahaba Heights store. Virginia was extremely knowledgeable and very helpful! Great experience!
The entire team at Cahaba Cycle are great! Ben did a great job checking me in for my bike maintenance. Sarah, Gene and Virginia are so helpful as well. We are lucky to have this bike company in Birmingham.
The new tire was installed on my bike. Everything went well and the install was quick in 1 day.
Nice customer service 👍🏻 good products
Purchased an ebike yesterday, have not used, therefore unable to verify the bikes performance. However, i can recommend Cahaba Cycle and the staff. Very helpful, knowledgeable and friendly.
The thing I appreciate the most is the team that works there. Going in everyone knows you and wants to help. Some times you just get to cut up and talk bikes with them and it just has a very friendly atmosphere. It never feels like a chore to go visit and it's something I look forward to. The first time I took my wife there she remarked on how comfortable she felt there as a new cyclist and how good the team made her feel. The store is very nice, the bikes are amazing, but its is the team that turns a visit to Cahaba Homewood from a visit to a first class experience. I appreciate them answering all my questions and making sure that all of my bikes are kept in pristine order. This is the only place I'd go in Birmingham for all my bike needs!
Odd to spend $4,500 and never hear the words thanks for the purchase.
Virginia was extremely helpful!
They explained everything, showed me everything, adjusted all the settings, and were very polite and friendly. For me, this is excellent service.
Cahaba Cycles counter and service staff are attentive and responsive. Identifying and resolving issues are quick and accurate. Thanks for the continued support!
Very helpful.
Advice that is reliable and staff that offer alternatives for my needs
Trek products, very knowledgeable staff
Great Work, Cares about their customers , Listens and responds with good ideas to solve and fix bike problems and make suggestions based on their listening to the customers and knowing which products will work for them. I would highly recommend them for all your bike needs. Ive always been very happy with the work they have done on my bike and the products I have purchased
Quality products, fast delivery, and excellent customer service!