based on 2335 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgeable staff.
Always good service and plenty of stock
Thanks! I walked in off the street with a blown tube. The bike was ready to be picked up within the hour. Wow! Thanks, yall! Scott
Friendly and helpful staff and products readily available to meet my needs. (inner tube was today's need)
Chris W was a tremendous help in picking out my first clipless pedals and shoes. He was very patient with me and answered all of my questions with ease. I look forward to going back to the Homewood location in the future!
Fast turn around service
Fast service, quality work, reasonably priced.
Chris Tyree is the GOAT. Incredible service and incredible quality. Chris Smith is very knowledgeable and kind. Great team environment.
Knowledgeable and helpful staff
Kind, helpful staff. Great communication
Great service, fair price.
Your people make all the difference.
Daniel was a tremendous help in finding exactly what I was looking for. We drove over from Rome, GA. We are now considering buying an electric bike for my wife from Daniel. He was very friendly, helpful and knowledgeable.
We'll go back.
I have been a loyal customer of Cahaba Cycles for many years since I started road biking. I consistently receive high-quality service and expert advice from the store. I would like to take this opportunity to express my gratitude to Mr. Chris Smith for his exceptional service.
Service was great and I love the product that was purchased.
Helpful and got my Giant TCR going again quickly.
They were great they got me in and got me out Daniel was quick to respond to my concern!
Honest, Fair, and quick!
The people were great to work with!
The bike is awesome, but more than that, Jeremy at the Trussville location is my go to guy! Super nice and helps me with new components for mine and my wife’s bikes. Already looking into getting a second, full suspension bike that Jeremy has shown me.
This is just a great place to shop.
Everyone I talked with at the Trussville location seemed very knowledgeable and professional. They answered my questions which helped me to decide on the bike I wanted. My wife and I went back later and purchased an Ebike for her too. Great group of folks.
Virginia Powell was very helpful and knowledgeable in choosing a cycle.
Easy, efficient
Jeremy and team are super friendly and very knowledgeable
I called the store after getting a flat. The store manager told me what they had in my needed size and that it would fit my rim. He was so friendly and fast in getting both tires changed. I didn’t know they had a Gadsden shop but this place was a much needed gem. I’m embarrassed I don’t remember the man’s name but he personified what Cahaba Cycles is as a service beyond just a store.
They were very helpful with all my mountain bike needs.
Jeremy was very nice and I was pleased with the service I received on my e-bike.
Good sales and service, Daniel got me all fixed up with a new bike.
Customer service…always very helpful but no pressure if I am just browsing. Great selection and the convenient location is great…really like the new Oak Mtn location!
Friendly and knowledgeable staff