Customer Testimonials
Friendly staff, very helpful with good knowledge on products
Service excellent by Rich
Was very helpful
However
Bike delayed due to a scratch so new bike ordered
Offered to wrap it for free
Although nice gesture however there seems to be a few bubbles which are disappointing as you can see them
Not sure I would have had the wrap if I’d known it was like a sticker I thought it would be a invisible spray
Does it come off without stickiness when it starts looking shabbier? Don’t like to complain but when offered the film I was told I wouldn’t see it but I can with the bubbles and I can see the stickers where the wrap finishes
Very good service ordered a bike for my little girl for Christmas lower price than anywhere else on the internet even the brand that make it were more
Brilliant product and brilliant service very nice friendly helpful team
Friendly and helpful
The service in store was brilliant, knowledgeable and friendly. They really made our son's bike shopping experience special.
Courteous staff, always willing to help, quality products, first class workshop. Varied range of accessories, friendly and reasonable prices.
Brilliant service. Lots of information and help about which weres the best bikes and sizes for our daughters.
Good choice of Kids bikes, Frog bikes are good quality light weight and a good price.
I ordered two bikes over the phone with extras no problem. They kept me informed of the progress of the order. When the order was complete it was quick and easy to collect the bikes.
Excellent service and so helpful
Great service, very friendly and knowledgeable. Highly recommend.
Very informative and helpful service staff
The team at big bear are always very helpful and knowledgeable about the products they sell
Very helpful staff
Servicing - helpful, knowledgeable staff, good communication.
Staff always very helpful and knowledgeable
Feel like they want to help and do the right thing, not just sell you something.
Friendly service, knowledgeable and they really take time to make you feel like you’re the only person in the shop. Outstanding!
Mike was very helpful. He told us all about the bike . He was very kind and friendly. My family was so happy with the service.
Would recommend the service and staff. Excellent
Great range and knowledgeable friendly staff.
Very friendly and helpful when purchasing a bike
Very helpful
Everything! There truly was no part of the buying experience that I could fault.
Great selection of bikes.
Fantastic quality.
Customer service second to none. All very friendly and knowledgeable.
Quality products and excellent service
I've had two bikes serviced recently. Good communication, fair pricing. Great standard of technical knowledge and work. Immmaculate cleaning work.
Well stocked. Knowledgeable staff. Private area for test rides.
Great service explained everything the did
Friendly staff service. Goods ordered arrived within a few days
Awsome service nothing was any trouble.
Delivery of my sons bike Hassle free