Customer Testimonials
Good service, friendly and helpful staff
Excellent service good prices
Amazing staff
Good friendly and professional service from all the guys at Big Bear. Highly recommend.
Just excellent service from start to finish from Alex knowing exactly what l wanted before l even knew to Oliver excellent service when l went to collect my bike nothing is to much trouble best local bike shop around
I liked the fact I could test ride two bikes side by side with an informative bike sales guy.
Excellent tuition on how the ebike worked.
The bike was ready before the date initially given
Your staff was very helpful
Very well laid out products in shop and friendly helpful staff.
Everything
Friendly and helpful staff (Mike)
Staff very knowledgeable and happy to help.
Quality and service
Very good service, defiantly be back.
Alex was very knowledgeable and helpful when it came to choosing the right bikes. My partner and I rode them in the car park and all our questions were answered. I highly recommend Big Bear Bikes - and we are both very pleased with our choices .Ted
Big choice of bikes to suit all abilities, excellent staff knowledge, brilllant service in all departments. Bought 3 bikes from here and get them serviced here too, would recommend them to everyone.
I bought the Trek Emonda road bike recently and it’s brilliant.The service was excellent and Oliver was really helpful offering me good advice on the Trek range .Really pleased I bought from big bear bikes
Very informative about all aspects of the bikes they sell
Great, friendly service. Bike shop snobbery can be off putting but my experience with you guys was a pleasure
Excellent service, opportunity to test ride the bikes and knowledgable staff to talk through all the different options. Absolutely first class service and will definitely be back.
So far the hand-delivered bike was awesome. Nothing in a box with Big Bear!!👍
Alastair was very helpful and knowledgeable
The guys in the workshop are always really helpful and get jobs done quickly and to a really high standard.
The selection of bikes is huge, all accessories that you need & knowledgeable & friendly staff .
What don’t I like about Big Bear Bikes ? NOTHING!!!
They are so friendly and helpful lit makes you feel valued, with the supply of bikes been shall we say difficult worldwide the guys at BBB have done their best to get my son and I out there mountain biking and we are now proud owners or ourTREK SLASHE’s.
Great service and value from all the team and Ollie 😂😂
Always very helpful, above and beyond 😁
The personal attention shown by the staff to our requirements, Alex Oliver and Richard were exceptional they could do nothing more to help us repair and purchase a new E- bike. The time taken to explain the workings of the new bike was outstanding. I cannot praise Big Bear high enough. Will definitely use and tell my friends this is the place to go when either purchasing a new bike or repairs. They have plenty of stock and accessories. Well done to you all.
Friendly and competent staff.
Brilliant staff, really helpful and friendly. They take the time to help you out and make sure you get what you need. Bought an awesome Trek bike for my 14 year old who is very happy. They even helped me get it into the boot of my car. Definitely recommend this bike shop.
Your staff are very very helpful and knowledgeable.
Large range of e-bikes & friendly knowledgeable staff.