Customer Testimonials
I like the cube bike I just bought
very pleased with the knowledge and excellent service in which I received from Malan. He listened to my concerns and quickly answered all of my questions. Thanks to Malan I am riding a bike that I am comfortable with.. I love my new Cube bike. That's all I can say......I'm off to go for a ride.
Marie Rougeau
Quick and accommodating for a drop in request for a new bike basket (and installation)
Steven was one of the nicest, friendliest salespeople i have ever met!!! He was not even trying to make a sale!! Thanks much!!! Glen
I've had great friendly service when I bring my bikes by
Very friendly, knowledgeable and caring staff
Friendly staff… grounded and willing to work through problem to find the best solution
Your sales rep was super knowledgeable regarding various cycling products and was helpful with ensuring that I found what I needed. He was also very patient.
Very friendly and professional
The service was incredible! The manager opened 30 min early just to show us the bikes. He was incredibly knowledgeable and easy going!
I ended up purchasing a new ride and he had it set up and working beautifully within a couple hours!
Highly recommend this shop!!!!
Mechanics take the time to talk about things. Not condescending. Very good information & advise. Advise as to where to go if you can’t do it.
Products are highly rated and service was great. Informative and helpful.
For me the location is convenient, the staff were nice and friendly, and it was a quick turn around for the bike service.
Staff was knowledgeable and thorough in finding the things that I needed
Incredible service from Will - super accommodating and willing to teach me how to replace an inner tube and tire, as well as adjust brake pads!
Excellent advice, service and good pricing. Highly recommended.
Super helpful & informed staff at the store who made sure the bike was all set up with the extras installed that I added on in time for my daughter's birthday. It was a great experience overall and my daughter LOVES her new cruiser bike!
Elle
Great experience, bike feels way better and very quick turnaround time! Thanks so much for your hard work :)
Quality
Knowledgeable staff
It is less about the products but more about the people for me. The guys at bsp are knowledgeable about bikes, friendly and accommodating
Fast and efficient!
The product and service is good. North Van and Langley both have great service. One staff named Oliver in Langley was very helpful.
Grateful for a very courteous service received. Purchased two products that work great.
The service provided by the manager, Mark, was friendly, professional and personalized to meet my needs. Mark helped me to understand the service required and remembered me when I went to pick up my bike. I asked him if he owned the business because his service went beyond what I would expect from an employee.
Good variety of products
We came at a busy time so can’t expect more from your staff
Great customer service! Friendly, accommodating etc.
Prompt efficient service and a wide range of products.
Very good sales person. Mr Smith was great
Friendly and quality service