Customer Testimonials
Customer service was awesome
First time at the store. Very friendly, helpful staff. Thank you.
Knowledgeable and reliable staff, with great products
Excellent service, handled my request promptly and kept me informed through the whole process!
I placed the order twice on purpose, they called to confirm I hadn’t made a mistake 😌
I was impressed that someone we actually use their brain and question it. I did need two!!
I like the prompt and friendly service.
Quality and choices.
Service is prompt, polite and thorough.
Always super friendly! Quick turnarounds for service and high quality work
Thank you!!
Good bike tuning
Expert advice and Staff knowledge.
Daniel from the North Vancouver location was very informative on educating me on bike fit.
Service was excellent - Nathan was great - very knowledgeable and helpful
Friendly and know their products
Very knowledgeable staff and are willing to listen to how and where you ride to make the correct decision for what bike you will need. Are able to offer different options and makes of bikes for you to choose. Very friendly.
Milan is the greatest salesman ever.
There is a great inventory of bikes and accessories at BSP and Thomas was very knowledgeable and helpful when I was trying out my bike.
Emoloyee called me to let me know my part was ready for pickup. I didnt anwser twice so they emailed to make sure i was aware.
Service was speedy
The shop has friendly staff and great gear.
Friendly knowledgeable staff
Great service, and very professional.
Prompt, skilled, helpful.
Knowledgeable staff, timely and efficient service, great selection of products!
Thank you to all those involved with my purchase, from the moment I walked in the door I was treated warmly by all. Carlos took the time to walk me through the features of the bike I was interested in and to help me with making a deposit to secure the purchase while it waited for a part to come in. This was followed up promptly with the connection to the bike fitter so I could make an appointment and with assistance in the store yesterday from service and sales in getting the necessary add-ons to make my new bike ride ready.
service was correct for my needs.
First name removed is the greatest salesman there is.
Knowledgeable staff, willing to help.
Professional staff and quick turnaround
Friendly and helpful
The staff arranged to get the battery on my Cannondale replaced at no cost to me. It took several months but I drove my bike home on Friday .