Customer Testimonials
Great all round service
Supper friendly staff
The owner and staff work together to meet the needs of the customer even after making a purchase with them. Ask us any question, they say with a smile.
The staff were absolutely amazing. They went above and beyond and exceeded my expectations. They serviced 4 of my bikes and the communication throughout was fantastic.
Super kind and helpful staff who did an excellent job on my bike and kindly considered my budget.
Support of sales staff and shop technicians As well, selection of quality bike manufacturers
I had a great experience with BSP. Saam and Stephen provided great advice and support with my purchase. I highly recommend this store.
Quality bikes. Fair pricing. Personalized service. Very happy with my bike.
They helped me with inspecting and verifying the integrity of a lock, known for some integrity issues on early models, before I purchased it.
Quick response to a repair problem, quick sourcing of the parts needed, timely advice to me.
Stephen and the employees there are all friendly and knowledgeable. They co above and beyond!
Veronica is an excellent salesperson and resource.
The friendly younger blond gentleman, who I believe was named Sam, was knowledgeable and very helpful. He was excellent at sales without being pushy. He understood what I needed and worked with me to find suitable solutions.
The mechanic, who may also have been named Sam, was excellent as well. He completed everything I requested and created a practical plan that suited my limited budget.
Overall, it was a very good experience.
Alexander K.
Staff is very friendly and help.
Friendly service and talented mechanics. Thank you for loving my vintage Cannondale.
Welcoming and knowledgeable
Great service and selection of
Products!
Awesome customer service and support, I got scheduled my bike test and got it the same day! The team made all the necessary adjustments until the fit was correct.
Friendly competent service!
Friendly and helpful
Top quality and fairly priced and excellent customer service!
The service department took care of my bike quickly and efficiently. Kudos!
Service is great! The staff are very helpful and friendly!
Services and hospitality are exceptional. Your only flaw is that you don't sell chopsticks as a part of your assortment.
The staff were very helpful and friendly and solved my problem so I will be bringing my bike to them for service. Thank you.
Fast fixing of flat tire.
Sales staff were great took the time to walk through all details of our purchase
I've been dealing with this shop since 2009 and provide great service.
Good service. Knowledgeable staff.

I appreciate the quick turnaround when I showed up with my bike (and no service scheduled). Daniel was working on his own and managed to take care of my issue within a few hours!