Customer Testimonials
Went to the cove, they were too busy talking amongst themselves. Walked to BSP and they were super friendly greeted me as I entered, walked me through some options and I walked out with a brand new mountain bike...
This visit I just needed a chain but equally as helpful and knowledgable.
Convenient location for me, good selection of products. Great customer service!
Wide range of products and staff is always helpful and knowledgeable.
I went for a ride this afternoon and it feels like a new bike!
The staff was so kind and dedicate to explain me the different types of byks and recommend me the one byke that goes with my necesity
Genuinely passionate, approachable and helpful staff who just seem to want you to have a bike that suits your needs the best. This includes taking the time to explain how things have changed in the past ten years or so, the options available to riders and even technical nitty gritties for those who are so inclined.
Highly recommended for prospective buyers in Vancouver.
Great service and very helpful staff. They always seem to have everything we need at a solid price.
Amazing customer service and product knowledge from Milan.Great selection of bikes and accessories, and happy to say that I found my ideal bike. Very happy, thank you.
Excellent staff. Very friendly and helpful.
Great team and the repairs were completed in record time - very helpful and excellent service!
Quality. Price. Promptness.
I was able to find quickly what I needed, good top products, friendly staff
good promt service
The ‘Silver’ service was thorough, well executed and completed ahead of schedule. Couldn’t ask for anything more.
Good recommendations on bike locks and friendly service. Would recommend!
Bicycle Sports Pacific have provided prompt reliable service. The staff are helpful and go beyond to make sure you are finding what you need.
Took my bike in for a service on headset. Very professional and quick service, mechanic was very knowledgeable and took the time to explain the issues with me.
Large selection of brands and prices. There’s something for every level of cycling enthusiast. Staff are helpful and knowledgeable. Hi
Service was super fast thanks!
Prompt ,helpful and polite staff.
Great customer service - staff is friendly and takes the time to answer your questions and address your concerns. Daniel A was so helpful.
I liked the product availability, and having the bikes I wanted in stock made all the difference. I also liked the customer service provided by Anoek when I purchased my bike and when I contacted her because I noticed the bike was too big for me, and she offered to exchange it for a smaller size.
I got great service and am very happy with the bike i purchased. I have been riding it almost every day!
Great, really helpful and will be back
Service and technical knowledge
In a day and age where every business seems to be out of stock or experiencing shortages and delays, Bicycle Sports Pacific has extensive stock in supply and on display! Their showroom has ample stock of all types of bikes as well as accessories to choose from. We recently purchased an e-bike through them and it was delivered in mere days! Their service was A+ and there was no over-promising anything! In addition to the extremely polite and professional service provided, they contacted the manufacturer on our behalf to get a replacement bike computer, which ultimately was deemed as a warranty repair! I have been impressed with their service enough to bypass a more local bike shop to get my other bikes services as BSP! Highly recommended and very deserving of your time and patronage!
Good selection of brands and great service!
Honest assessment - was told I really didn't need the tune-up I came in for. However, the tech found a crack in my carbon fibre frame and tried hard to get Trek to provide me with a discounted repair option.
Excellent Personal service
-Friendly and helpful staff who know what they are talking about.
-Good selection of products for biking needs.
-Convenient location.