Customer Testimonials
Alina was so knowledgeable about helpful, and also very passionate about cycling. She definitely inspired me and prepared me to take on cycling again
Alina was very helpful in answering many questions and never once making me feel like I was an idiot (even though I felt dumb asking all the questions). I for sure would look for her again for help.
We really appreciate the time that the sales associate has spent with our son to make sure we not only get the best fit for him, but also to educate him about biking and bike maintenance in general.
Customer service is very good. He's very helpful in giving us the information that I need.
Great service. Steven and his team were nice and helpful with their suggestions. Steven helped me with my bike fitting and taught me a lot about bike fitting and other useful tips for riding. 110% recommend someone to visit this store to get biking, tuning a bike and anything bike related :)
The service and follow up was great.
Your staff are knowledgable and gave me detailed information as to products and when my bike would be ready.
First name removed 73 year old , 6 foot senior who needed detailed info to make a purchase
I have been a customer for years and purchased and had my bikes serviced at the store. The staff are very professional and efficient.
As you know, the challenge is maintaining such a high benchmark.
Thanks again,
Name removed
Nice clean and bright store.
Very helpful sales person. Answered all my questions and gave alternatives for my helmet choices.
Your staff was extremely helpful and informative. I’ll recommend your location to everyone. Very happy with my experience and looking forward to doing more shopping at your store for all my accessories and gear for my new trek Madone Sl6 Di2 bike!
Amazing friendly and helpful staff, well-stocked store and competitive prices. What more can I say?
I appreciate the friendly, helpful and engaging service from enthusiastic staff who are very knowledgeable!!
Helpful staff, good brands and selection of products, handy location
Personalized, helpful service (Alaina!); learned a lot about e-bikes; good choice of e-bike styles, colours and price ranges for an inexperienced e-bike rider; opportunity to test ride in a safe area
I dealt with Alaina and Milan in the Surrey location. It was an excellent experience, constant communication while waiting for my bike to arrive was greatly appreciated.
They were always there when I needed them and were very professional through the entire process.
We will be back!!
Thank you!!
This is a very good shopping experience. Thank you Marc!
Good communication through texts/email
Awesome service…knowledgeable and experienced!!
Good range of bikes available, knowledgeable and honest staff that help you pick the right nike for your level and budget.
Quality products, good customer service and great location!
The best - thanks for all the support, service and sales over the years
I always find the best deals and service @BSP
Friendly, knowledgeable staff, great selection of bikes and accessories.
Great friendly service, knowledgeable staff. Top notch!
Awesome service, made to feel welcome from the moment I walked in- outstanding service, did a job for me in 20 minutes same day!
Will recommend and visit again.
Fast and friendly service in a central location!
Thank you! Great service and very knowledgeable
Quickly dealt with the warranty issue on a bicycle helmet.
I got to test drive a number of bicycles till I found the one that best suited me. The staff that work there really knew and understand bikes. I got exactly what I was hoping for.
How knowledgeable your staff is