Customer Testimonials
Great service! Friendly, knowledgable, forthcomming
Service department offers good advice and timely service.
Great customer service! Was able to get in and get my issues resolved really quickly. No one tried to upsell or pressure me into anything. I was very impressed with these guys!!
Repeat customer here. Your staff spend the time to answer questions, make useful suggestions, and are friendly in demeanor. No pressure sales tactics. Just straight up good service time after time.
Excellent quality and very responsible staff.
Dealing with and talking to the customer was excellent
Great customer service and helped my find the obscure accessories I found on your website in the store. Matt was awesome.
Bike is a great fit.
Recently my rear shifter cable snapped. The mechanic was very knowledgeable and was able to get my bike in and out quickly so that I could ride the next day :)
Lots of selection, knowledgeable staff, and competitive pricing.
The attention for the crew
Quick and friendly
Quick and flexible and well done
Thank you for the speedy and amazing service!
Jonathan was helpful and knowledgeable. I purchased my bike Wednesday evening and they had it ready for me by Friday - earlier than promised. I was happy with pricing, and I received a helmet for free!
Making sure things are right, right from the start. I was very pleased to have my tubeless ready rims and tires made tubeless at time of purchase.
good and [professional advise no pressures sales . Easy to deal with . This is my second bike I bought form there I highly recommended
Service was friendly, quick and reasonably priced! Thanks for the wheel true!
Good variety of both mountain and road biking.
You had what I wanted (Conti 5000 28 tubeless tires). No one else had them. Your guys sound very knowledgeable.
I'm a big fan of BSP downtown. I got the perfect bike and they allowed me to return another bike, after one day, which was not a good fit for me. Friendly and great products, product knowledge and service. Vince.
Excellent service and friendly
Phenomenal service. The staff went far above beyond expectations to help me with my issue, and this quality of service was consistent over an extended period of time (about two months). I will definitely be a return customer!
Friendly , talented and informed employees like Mark who are listening to customer concerns and make appropriate suggestions . If I have an issue regarding product quality or warranty I’m made to feel that I’m covered and either manufacturer or retailer will get it right! Always receive helpful advice and suggestions too . Great place to buy or service a bike and accessories .
The bike I bought is great and Kyle was very knowledgeable and friendly.
Good people, very helpful staff
Had the bike I wanted in stock and were able to have it built and shipped within a week.
Fantastic communication with Milan at the store.
Thanks for the new bike!
Happy Trails
Great service. The staff member was very helpful and patient while resolving a frame size issue.
Bike repair
Friendly staff. Very professional
Useful maintenance tips and product recommendations