Customer Testimonials
Amazing
Thanks so much.
Easy to hire the bike
Staff are very professional, friendly and accommodating, easy to deal with.
I don’t know anything about your products or type of products required for biking but what we bought was a big success at the birthday party we bought the helmet for. The 2 year old who got the helmet wouldn’t take it off. We had the best experience was the service. Greatly appreciated.
All the dads ewes and ahhed.
Regards First name removed
Went in to have a chain checked, and Victor was excellent. He was very helpful and knowledgeable, and able to fit me in quickly. Much appreciated.
Great service.
You guys had the best variety of bikes, and I was able to find exactly what I wanted and in the color I was looking for.
Your staff was very polite and helpful and i appreciated the expert advise I got.
I will be recommending BSP over other shops for anyone looking for a new bike.
great communication
Fast and responsive service!
You had what I needed in stock. Most places did not. I called at the end of the day and asked if a technician could help me with something if I came before closing. I was encouraged to come and he helped me out.
The staff is friendly, knowledgeable, and get work done fast. BSP has a wide range of quality products at good prices. Great staff, great store.
You had what I needed. No hassle
Great price delivered when promised
Efficient and pleasant service
They were able to get what I was looking for and they called and gave me updates on shipping without me even asking. Awesome.
I was in the store last week and the person at the front counter (from Milan, Italy. I wish I had asked his name) was so helpful. He helped me find two tiny screws for my cannondale (which I bought from you a few years ago).
Thanks for the great service.
Had decent variety of the bike types we were looking for and appreciated the help and attention on what we were looking for .
Had a great experience purchasing a new bike from Stephen at BSP. Very quick to respond and flexible, very smooth process overall and had the bike ready the next day.
Thanks
Great staff and service
Great service ficing my bike, Juan did a great job
Great service, great advice, I will come back for all bike needs.
Shop clean and organized, staff polite and knowledgeable.
excellent service even though the jacket was not available
Friendly quick service. Fixed our daughters bike very quickly. She will be using them for all of her biking needs.
Great be product lines in the store.
Staff are engaging and happy to welcome clientele.
Stephen Kim sets a tone for customer service that permeates throughout the shop.
repair guy was amazing
Really smooth and fast procedure to register, pay, and pick up the bike + helmet.
Very nice and friendly people in the store.
Amazing experience around Vancouver by bike.
Thank You, Bicycle Sports Pacific Downtown!
Hope to see you soon
The staff is friendly and very knowledgeable about everything to do with bicycles! I love this store and will continue to shop there.
I highly recommend this Bike Shop to everyone. Brought my old bike in for a tune up, clean up and a brake repair. Andy did a great job explaining what needed to be done, expected cost etc. It’s almost new again. Rides like a Charm! THANKS ANDY!