Customer Testimonials
I have dealt with BSP for about 20 years. They have always been friendly and helpful. There's a big demand for bike repair now, but they deal with it as best they can.
The service was extremely helpful, and they had exactly what I needed!
BSP North Van has a clean, bright, spacious showroom with lots of bikes on display, making it a pleasure to acquaint yourself with the product you've been reading about online.
The staff are knowledgeable and approach you in a non-pushy fashion, letting you take the time to ask questions without pressuring you to make a purchase.
They are Very prompt in their response
BSP is great, the service is quick and easy. Glad I’ve chosen the best place to get my bike from - Juliana
Great service and attention.
The delivery time could improve. It took more than a week to get the bikes.
Thank you
kind & conscientious mechanics who appreciate that my bike is part of my well-being.
have already sent people your way.
Adam was very professional and trustworthy. I was very impressed!
I was very impressed with how quickly BSP was able to get my bike fully tuned up and back to me, ready to ride. They were very helpful and honest with me when recommending what services were necessary, which were optional, and which could wait one more season.
Quick, honest and helpful!
Nice people, reliable service.
great bike
Marc was great. He had great knowledge and took the time to explain it all to me
I am a SUGOI brand loyal customer and have been for 32 years. Glad you carry their products.
Excellent customer service, everyone was very helpful.
Staffs encountered are professional, efficient and knowledgable no matter the length of interactions.
Great service. Friendly and helpful staff.
Service was excellent!
Friendly and engaging staff.
Great staff, very helpful and friendly.
very informative staff, quick service
Staff is super friendly and knowledgeable. Feels more like a small town shop, willing to actually help you rather than just point out products like West Point.
Came in looking for a new pair of cycling shoes. Thanks to Andy I found the perfect pair!
Great and personal service from teh bike mechanics!
Knowledgable, friendly staff.
Mark,in particular, was an amazing resource. In fact, he realized that there was a recall of my "crank" on my bike, so he tracked it down and very patiently followed up for nearly a year (Covid supply issues).
He was energetic, enthusiastic and awesome to deal with.
Nothing but good things to say about all the staff and recommend your shop to friends who are looking for a trustworthy place.
The friendly people, the quick service and care for bikes, no matter how old, the additional help and reasonable charges. Have been going to this location for many years and will continue to do so. Cannot recommend the current staff highly enough!
Great customer service, friendly staff. I can count on the staff to answer my questions and help with all my biking needs.
Spoke honestly and simply as sales people. High quality products. No comment on services side from sales yet.
knowledgeable staff, good service dept