Customer Testimonials
The sales person who sold me my bike was very knowledgeable (unfortunately I do not remember his name). Looking for a bike during the pandemic was very challenging due to limited inventory so I was lucky that I was able to locate my bike and they had the bike ready for me when I came to look at it.
Staff is very knowledgeable about bike and limitations. It is a Bosch motor, so that brings huge amount of confidence. More importantly, they encourage you bringing your bike in to be checked out if you feel anything is off. I am new to biking and have had it in due to "operator error". They have taken the time to explain the gear shifting and explain why something happened so I won't do it again. Cost for training the operator and fixing bike = embarrassment for the operator + $0. Thank you for your patience!
You guys gave me the wrong brakes one time, but have been amazing with the service and tune-ups!
Quick turnaround
Friendly staff
Parking
Good service and knowledgeable staff.
Mark the technician attended to my bike with professionalism, competency and friendliness. What a great guy to have in your service department!
Everybody at the store was friendly and knowledgeable. You guys did a great job servicing my bike! It rides so much smoother now. Thank you!
Professional service, quality mechanics who take pride in their work.
Excellent service. Great team, highly recommended.
Knowledgeable staff and very helpful
Great service and friendly staff!!
Fast and reliable service
Great service, knowlegable staff
Milan was super helpful in guiding us in our purchases !! Very knowledgeable and patient as neither of us know anything about bikes and had a million questions. So far we are loving our new bikes! Have already directed a few people thinking about purchasing bikes to go in !
knowledgeable staff and working hard to help everyone despite being understaffed. (it was really busy on the wkend)
Friendly and helpful staff
Service was excellent
BSP was the only shop in Vancouver and surrounding area that had the bike I was looking for to replace one just stolen. They quickly transferred it from Langley. Staff were very helpful and accommodating...Matthew and John. Thanks.
Your workers were very helpful and went the extra mile to help me out
I appreciate the excellent customer service
You guys are Awesome Sauce with your sales and service. Just took my first bike ride since 1976, had a fun time. Won the Tour de 53 Avenue and didn't break anything. You guys Rock. First name removed B
You usually have what we need for bikes and accessories and you’re our go-to for service. Have also occasionally bought cycling wear as well but that’s not the main reason we shop at BSP because your inventory isn’t as large as other retailers.
Great staff
Staff was awesome, always making sure they take of the customer 👍
Went to a few bike shops prior to my visit and the service wasn't even close.
My apologies I forgot the persons name but he made sure that all my questions were answered.
Will definitely make it my #1 place for all my bank needs in Langley.
Best regards,
Rob Pilch
Thanks to Mark and team!
I lucked out by finding a bike for myself at a time where bikes are hard to come by. Service was wonderful!
Fast service and great advice. I was recommended to upgrade my tires and I've been really enjoying my bike since.
Excellent customer service.
good selection of products, very personable staff and excellent service.
Friendly service and Dean was really helpful and took the time .
Great service - quick and professional