Customer Testimonials
Ainsley was very helpful…. Made great recommendations and let me in the door to shop at closing time.
Good staff and even though the training bike I ordered took forever to arrive, (due to the manufacturer) they did the delivery and install to help make up for the delay. I bought other bikes from them and always find they are great to deal with.
Great bikes and ability to ship whss as to you are interested in from another of their stores if they don’t have it in stock. Also friendly and knowledgeable staff.
Very quick and efficient
I appreciate your techs service, honesty, and expediency. My family members have bought a few items there and we have been happy with the quality items you offer.
Service department is good. Store is clean and products are well displayed. Staff is courteous and friendly.
Knowledgeable personnel, rapid courteous service, reasonable prices,
Excellent customer service that took the time to explain in detail what we were looking for!
Informative staff
Excellent service had exactly what I was looking for on Sunday.
Purchased brakes pads for Bike. Service was great. Instructed me how to install.
Everything worked out great. Will continue shopping at Langley store
Excellent
Great customer service, quality supplies
Incredibly helpful staff! One of the employees (I think his name is Will) sold me a rear bike rack, and then offered to install it for free. The whole process ended up being quite complicated, as it turned out that my bike isn't designed to accommodate a bike rack, and Will spent almost an hour figuring out a way to install it. After that, he helped me make sure that my panniers fit the bike rack properly. Incredible service!
Friendly, reliable service.
Fantastic service.
Friendly knowledgeable staff.
Great customer service and many bikes in stock.
Bicycles
Great service
Great selection, knowledgeable and friendly staff!!
You guys were great, but we don't like doing post buying surveys. Look at this way. If we didn't like you we wouldn't have bought two, expensive ebikes from you.
Cheers,
First name removed and Robin
Great staff
Great service and friendly personal.
I think I was helped the manager. However, I want to say the service was amazing. I am able to build bikes and service bikes myself. I teach a high school course on bike repair. He was unbelievably knowledgeable without making it seem like he was showing off. We bought EXACTLY what we want and need.
I have dealt with many bike stores over the last 30 years. In these times, when you can do whatever you want and still sell bikes. That was very impressive.
During this time of shortage they had and usually when I go have what I'm looking for
Good service, knowledgeable staff.
I brought my bike in for new brake pads and they were able to look at it right away.
Excellent communication and service!
great service and products
great