based on 4611 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful and fast. Will definitely return for future issues.
I like the quality, location, I support small business, and they responded quickly to my needs.
Great Service! Fast! Friendly. Always confident Bicycle Habitat will take care of my Bicycle!
Very friendly staff (Jeremy?) at the desk. Informative and transparent communication every step of the way for the assessment/estimate process and prior to starting the required repairs.
The experience exceeded all expectations! My purchase was seamless and all of the thought put into making that purchase was facilitated by true SME’s. If you’re in the market for anything bike related, these are the folx you want to see first!
Knowledgeable and patient staff,
even when dealing with elderly know-it-all customers.
(Like me) Thanks.
Quick and friendly service as always.
Speed to repair
Very knowledgable sincere and helpful staff
They are my go-to bike shop! They are very knowledgeable, communicative and fast. They go above and beyond with the service and my bike rides like a dream every time I pick it up. Reasonable rates and they don't try to sell me a bunch of extra stuff every time I visit. Can't recommend them enough.
Matt is the BEST! He really cares about his customers and is extremely knowledgeable!!! He wants you to buy the right bike not just a bike.
Thanks Matt.
Great service, liked the bike I rented, friendly staff and good prices
Great, friendly staff, professional work. Even when don't go quite as planned, which can happen in bike repair, you quickly make it right so the customer is satisfied. The mark of a successful business.
Amazing service, knowledgeable folks. Nicest team!
GREAT STAFF.
The service I asked for (truing my wheel) was done quickly and well, but the technician also did a few small things like adjust my brakes and check my derailleur with no charge. It was very nice of them.
Friendly repairmen and they always get me back on the road quick
Good communication in person and by email, didn't overcharge or insist on unnecessary repairs. Bike was ready within a couple days, no issues.
Extremely friendly and helpful staff. I came for a flat tire and he fixed my gears and the phone holder on my bike.
Communicative and helpful technicians!
Chad help me with a helmet purchase. He made my purchase very easy. Thanks so much Chad
Service is always fantastic. People are knowledgeable, good at what they do and friendly. I never feel like they are trying to sell services or products you don’t need.
Everyone was very kind and welcoming. The estimate was originally 4-5 days and it was turned around the next day! Efficient and easy communication. Will be returning!
Speedy service and friendly stuffs.
Bike came back in amazing condition!
fast service
Fast. Efficient. Friendly.
Extraordinary customer service. Tremendous attention to detail. Speedy completion of tickets.
Great mechanic!
Bar non Brilliance in customer service.