Bicycle Habitat

Average rating: 9.4 out of 10 based on 4611 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 24, 2022 — Rated 10 out of 10 by Tracy Tullis Bicycle Habitat - Brooklyn
What do you like about our products and services?

Very helpful, friendly and non-condescending staff, which as a middle-aged female recreational biker I really appreciate.

Report a concern   November 23, 2022 — Rated 10 out of 10 by D.B. Bicycle Habitat - Chelsea
What do you like about our products and services?

Fast and knowledgeable

Report a concern   November 23, 2022 — Rated 10 out of 10 by J.R. Bicycle Habitat - Chelsea
What do you like about our products and services?

Bicycle Habitat are thorough professionals who provide old school customer service and always stand behind their work.

Report a concern   November 22, 2022 — Rated 10 out of 10 by C.A. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Victor was great, very accommodating, knowledgeable and pleasant. Ultimately i purchased a used bike because the new model was outside of my budget. Based upon me experience I will absolutely bring my bike to BH for service and add ons in the future.

Report a concern   November 22, 2022 — Rated 10 out of 10 by Edward Solomon Bicycle Habitat - Chelsea
What do you like about our products and services?

I really appreciated how thoroughly Matt went through everything, and the care he took with it all. Top notch.

Report a concern   November 22, 2022 — Rated 10 out of 10 by N.S. Bicycle Habitat - Brooklyn
What do you like about our products and services?

They fixed my flat without making me feel dumb about it. I had already replaced the tube once at home only for it to go flat again! Nice that there was a special on tubes. I stocked up.

Report a concern   November 21, 2022 — Rated 10 out of 10 by M.K. Bicycle Habitat - Chelsea
What do you like about our products and services?

Friendly workers

Report a concern   November 21, 2022 — Rated 10 out of 10 by T.P. Bicycle Habitat - Chelsea
What do you like about our products and services?

Excellent Knowledge. Excellent Services. Always feel assured knowing Bicycle Habitat has my repairs well under control.

Report a concern   November 21, 2022 — Rated 10 out of 10 by M.M. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Eric was great. Diagnosed and fix problem with bottom bracket quickly. Thanks so much!

Report a concern   November 21, 2022 — Rated 10 out of 10 by D.G. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Friendly staff, many make ans models of bikes

Report a concern   November 21, 2022 — Rated 10 out of 10 by E.H. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Everyone is super friendly and helpful!

Report a concern   November 21, 2022 — Rated 10 out of 10 by Phinias Antonoffsky Bicycle Habitat - Chelsea
What do you like about our products and services?

I use a wheelchair. Their mechanics are always available. I have parts shipped to them and they install them at our mutual convenience.

Report a concern   November 20, 2022 — Rated 10 out of 10 by A.P. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Amazing service and I got a great deal. Learned a lot and am very happy with my purchase.

Report a concern   November 20, 2022 — Rated 10 out of 10 by S.H. Bicycle Habitat - Chelsea
What do you like about our products and services?

Always helpful and friendly. quick turnaround on repairs etc

Report a concern   November 20, 2022 — Rated 10 out of 10 by R.M. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Great, friendly service from Mike

Report a concern   November 19, 2022 — Rated 8 out of 10 by P.M. Bicycle Habitat - Chelsea
What could we do to improve?

No ideas.

Report a concern   November 19, 2022 — Rated 10 out of 10 by L.R. Bicycle Habitat - Chelsea
What do you like about our products and services?

Great staff. always helpful. And always a pleasant experience. Plus the work is solid!

Report a concern   November 19, 2022 — Rated 10 out of 10 by D.K. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Waiting to receive gift card in the mail for my son-in-law.

Report a concern   November 19, 2022 — Rated 10 out of 10 by Jake Kingsford Bicycle Habitat - Chelsea
What do you like about our products and services?

Professional and consultative, I had a great purchase experience with Matt, and walked away feeling educated and confident about my purchase

Report a concern   November 19, 2022 — Rated 10 out of 10 by M.W. Bicycle Habitat - Chelsea
What do you like about our products and services?

courteous, professional, seem to have the customers best interests of existing customers in mind (rather than just try to sell a new bike)

Report a concern   November 18, 2022 — Rated 10 out of 10 by K.R. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Thanks for the speedy, kind service.

Report a concern   November 18, 2022 — Rated 6 out of 10 by E.M. Bicycle Habitat - Brooklyn
How did we disappoint you and what can we do to make things right?

Not sure my services were done right. Specifically some odd choices were made with my grip tape installation.

Though for serious bike work I do trust bicycle habitat. Sales people and mechanics were very nice this time around. In the past I’ve been pressured into services I didn’t want or need.

Report a concern   November 18, 2022 — Rated 10 out of 10 by An Hu Bicycle Habitat - Chelsea
What do you like about our products and services?

Always great

Report a concern   November 18, 2022 — Rated 10 out of 10 by M.P. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Knowledgeable friendly staff. Quality products. Like to support local business

Report a concern   November 17, 2022 — Rated 10 out of 10 by C.H. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Thanks for giving such quick assistance with my brakes.

Report a concern   November 17, 2022 — Rated 10 out of 10 by J.L. Bicycle Habitat - Brooklyn
What do you like about our products and services?

I lake this is the first time in your store and I founded everything and Olson the attention was expelen.

Report a concern   November 17, 2022 — Rated 10 out of 10 by Christina Lemoine Bicycle Habitat - Vanderbilt
What do you like about our products and services?

Everyone there is ready to help you with all things bicycles and riding. All are welcome and I always learn something new with the kind employees.

Report a concern   November 17, 2022 — Rated 10 out of 10 by Robert Peacock Bicycle Habitat - Chelsea
What do you like about our products and services?

Everything!!

Report a concern   November 15, 2022 — Rated 10 out of 10 by Christina Lemoine Bicycle Habitat - Brooklyn
What do you like about our products and services?

The people, environment and care for bicycles.

Report a concern   November 14, 2022 — Rated 10 out of 10 by H.H. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Thanks so much to the super friendly individual on staff that went through the trouble to find two nuts/caps to secure the tire on my kiddo’s bike. Plus helpful input on the next bike and reminding me of the trade in process. Much appreciated!


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