based on 4611 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and knowledgeable
Bicycle Habitat are thorough professionals who provide old school customer service and always stand behind their work.
Victor was great, very accommodating, knowledgeable and pleasant. Ultimately i purchased a used bike because the new model was outside of my budget. Based upon me experience I will absolutely bring my bike to BH for service and add ons in the future.
I really appreciated how thoroughly Matt went through everything, and the care he took with it all. Top notch.
They fixed my flat without making me feel dumb about it. I had already replaced the tube once at home only for it to go flat again! Nice that there was a special on tubes. I stocked up.
Friendly workers
Excellent Knowledge. Excellent Services. Always feel assured knowing Bicycle Habitat has my repairs well under control.
Eric was great. Diagnosed and fix problem with bottom bracket quickly. Thanks so much!
Friendly staff, many make ans models of bikes
Everyone is super friendly and helpful!
I use a wheelchair. Their mechanics are always available. I have parts shipped to them and they install them at our mutual convenience.
Amazing service and I got a great deal. Learned a lot and am very happy with my purchase.
Always helpful and friendly. quick turnaround on repairs etc
Great, friendly service from Mike
No ideas.
Great staff. always helpful. And always a pleasant experience. Plus the work is solid!
Waiting to receive gift card in the mail for my son-in-law.
Professional and consultative, I had a great purchase experience with Matt, and walked away feeling educated and confident about my purchase
courteous, professional, seem to have the customers best interests of existing customers in mind (rather than just try to sell a new bike)
Thanks for the speedy, kind service.
Not sure my services were done right. Specifically some odd choices were made with my grip tape installation.
Though for serious bike work I do trust bicycle habitat. Sales people and mechanics were very nice this time around. In the past I’ve been pressured into services I didn’t want or need.
Always great
Knowledgeable friendly staff. Quality products. Like to support local business
Thanks for giving such quick assistance with my brakes.
I lake this is the first time in your store and I founded everything and Olson the attention was expelen.
Everyone there is ready to help you with all things bicycles and riding. All are welcome and I always learn something new with the kind employees.
Everything!!
The people, environment and care for bicycles.
Thanks so much to the super friendly individual on staff that went through the trouble to find two nuts/caps to secure the tire on my kiddo’s bike. Plus helpful input on the next bike and reminding me of the trade in process. Much appreciated!

Very helpful, friendly and non-condescending staff, which as a middle-aged female recreational biker I really appreciate.