based on 1767 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good products and services at fair price. Friendly workers.
Good selection and very helpful staff.
Great service. Timely repairs. Helpful staff.
Very helpful and Chris went out of his way to help me.
🙌
Bicycle Cove is Helpful, and courteous.
The employees tried to fix my training wheels before selling me a new pair. Quality work & quality service! Thank you!
Personal help by people who know and love biking. I was very appreciative that Michelle told me about a used bike that was available instead of paying that same amount of money to fix my son's bike.
Your associates are always very helpful and knowledgeable.
I would recommend your store to everyone needing any cycling needs.
Great turn around time on basic tune up. Bike rides like new
I appreciated the personal attention and differential description of the products.
We used service to install brakes seemed knowledgeable it was more costly then expected .
Everyone was very friendly, knowledgeable, and professional. A great experience and would highly recommend. I will be back for all my cycling needs.
Great products, knowledgeable sales team and bicycle techs.
I appreciated the friendly and knowledgeable staff. That is why I will recommend Bicycle Cove and keep going back. Customer service trumps all else.
Michelle and AJ(?) very knowledgeable, professional and friendly! Changed my flat tire out as I waited and sold me the products I would need to change my tire on the trail next time! Thanks!
I am comfortable knowing that the team at BC has my best interest in mind when maintaining my bike. They listen to my needs and suggest solutions!
I’m new in the Athens area. Beginning to get back into condition after a hip replacement last September. Bike needed servicing and Bicycle Cove was the closest shop. Your service offerings looked good so I brought my bike in. I think it was Jerry ( from New York originally) so sorry if I got the name wrong! He was especially accommodating. We arrived at a price for service and some tires/tubes. Got a call from service on way home and a “ no issues, we can handle it” attitude came across! I picked up the bike a few days ago. I must say, it looks terrific- like new!! Rides like new too. You guys are everything you advertise. Thanks for the future hours of fun I’m gonna have on my old friend!
Personable, informative, competitive pricing.
Great selection and some really good service people at the Madison location.
Amazing customer service before and after the sale. I don't even think about going anywhere else!
Very friendly service and great advice!
Super friendly ..dropped my bike off for repairs (at close) and it was good to go the next day, so they’re super fast too!
Turn around time for maintenance
Friendly and helpful. Helped us out with mounting our mtb tires. Even though we hadn’t purchased from them.
Friendly, professional, knowledgeable
Attentive, helpful, knowledgeable staff
Good service.
Personal and expert service. Help local leagues
Most helpful