based on 1565 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The options of sports from beginner to advanced bikers.
Excellent service as always! TEAM BC provides a detail rundown of the maintenance conducted, giving me full confidence that my bike is ready to roll! Thanks TEAM BC!
Always a pleasure, never had a bad experience.
I visited Bicycle Cove on Saturday - not necessarily to buy an e-bike, but to look at my options. Ruth and Suzanne were very helpful. I test rode a few electric bikes and decided I was in love with one of them and took it home! They had the bike cleaned up and helped me pick all the accessories I need to hit the road immediately. It's always a pleasure to visit the shop - all the employees are extremely knowledgeable and friendly.
Courtesy; thoroughness; reasonable pricing.
Customer friendly service.
Friendly and knowledgable people.
Salespeople very friendly and knowledgeable. Had what I wanted in stock
Bicycle Cove is fantastic as always. The staff is extremely knowledgeable and friendly. The service is always top tier and they always have quick turnaround times. I will continue to give them my business!
Great company and always willing to help with expert service and advice.
The staff was super helpful. They were very knowledgeable and professional. Everyone was very patient with our little ones and guided us to the right bikes for them.
Quick, knowledgeable and professional service.
As always great service!
The willingness expressed by the people who work there in assisting me in obtaining my new bike. I visited the shop several times saw a different person each time and everyone gave me the exact same information.
Great experience at Bicycle Cove! I was given excellent advice in picking out my new bike. Very helpful with fitting the bike and riding tips. Explained everything really clearly.
Thank you!!
Great service, professional people, very knowledgeable.
Great service fix my bicycle before the time that was given.
The staff was very helpful and knowledgeable.
They asked lots of questions to make sure I am getting the right bike for my needs and that it was the right size for me. Thank you. Love my new bicycle.
Everyone there was very friendly and helpful. I just brought a kid's bike in for a simple tire repair & was treated like it was the most important job in the shop. Repairs were done promptly so my kiddo could get back to biking on a beautiful Saturday afternoon. Thanks!
Very helpful on service for tubeless tires
Excellent professional service and have a staff that actually interacts with you. Their prices are very affordable and they are a pleasant and professionally skilled business all around! Highly recommend!
Good variety of quality items-
Knowledgeable personnel
Ben was extremely knowledgeable and helped me in choosing the best bike for my riding style. I would recommend speaking with him before making a bike purchase.
I like that you all work on all models of bikes from new to way back
the staff was very friendly attentive and extremely knowledgeable. I would recommend them to anyone.
Great folks at both shops.
Friendly and knowledgeable staff. not pushy just informative
Everything! Chris, Ben, Nick, Cassius, Jerry, and everyone at Bicycle Cove are the best. I wanted a dream bike built, and they did their best to give me that experience of designing, building, and making it just right, even down to a custom fit from Chris. Chris spent well over an hour making sure that bike fit me like a glove. Nick and Cassius worked above and beyond to make sure my braking solution was perfect, and Ben spent a lot of time helping me with technical questions about the frameset and groupo. I highly recommend you seek these professionals out for all of your bike needs!
Great customer service and local support.
Michelle took the time to find the replacement for R1 road tires and ordered a pair for me. Thanks!