Customer Testimonials
Very helpful staff. Thank you
Good quality
Great service
Great knowledge on everything Bike and every time I come in. Shout outs to QV and Camberwell stores
Great , friendly group and pleasure to deal with.
Your staff are always approachable, concise and affable.
The attention to detail and assistance of staff is excellent
Quality of product and professional and super helpful staff. Even walked me to my car with the bike.
Great customer service!
Staff are friendly, knowledgeable and very helpful
The team at Trek Turramurra were so helpful and accomodating. Nothing was too hard and they made my family feel welcome.
Luke and Charlie were awesome ! Thank you
Had previously purchased a Trek Checkpoint and decided it was time to change to CX type pedals so chose Shimano brand for reputation of durability.
Two out three staff appeared to be school aged staff and all staff were very professional, polite and helpful, and assisted me during my stages of purchase.
Clear presentation in website, customisable. Quality service.
Friendly Staff.
Reliability and quality. The staff are passionate about cycling and the Trek products
Good friendly service.
The sales consultant KING is very professional and helpful. He gotta a 5 star review for the service.
Great service from Bart
Friendly staff who are always willing to spend the time to get each customers bike set up right
Very easygoing but professional and helpful with good service. Highly recommend it.
We are big fans of Trek and excellent service while making our purchase. Excellent on all acounts!! Thank you guys.
Great service freindly staff
So easy to make the purchase, I knew what I wanted, they confirmed it all over the phone, paid a deposit and picked up exactly what I wanted 3 days later.
Only time I went into the store was to pick up the bike - couldn't have been easier
I had my Trek Fuel eXe serviced recently. There were complications which required extensive detective work (which was carried out competently) before the problems could be rectified. The team, and Joe in particular, kept me fully informed of progress on the work and I am very happy with the result.
These guys are good, very accomodating. Thanks
Outstanding experience! The staff provided top-tier service and really knew their stuff. The build quality of the bikes is excellent—you truly can’t go wrong with a Trek for a reliable ride. The store is impressively spacious, which was a huge plus; my kid was able to test ride right inside the shop, making the whole purchase easy and stress-free. Highly recommended!
Great staff very helpful and knowledgeable
Excellent customer service in store. Quality product (this is the third Trek purchase)
Great service from beginning to end