Customer Testimonials
Great brand selection and technical support
The staff is super friendly. They listened to my needs and were able to fit me with a bike that “fit” me.
Really great service!
The bike mechanic, Stephen was very thorough and told me in detail what he did and why on my bike repairs.
Bill Van is the man! These guys know there stuff & would recommend anyone I know to buy a bike from them
I’ve been an Atlanta Cycling customer for 10 years. Everyone I’ve dealt with there LOVES his job. Usually, I deal with Chris or Vince. They always drop what they’re doing and fix my bike immediately. I couldn’t ask for better service.
Vince & company in the Alpharetta store are AWESOME. Super knowledgable, personable and quick turn-around on my bike tune-up / upgrades.
Ive had Trek bikes in the past and feel that they are the best in the latest technology. When I came into your store I was really impressed by your friendly greeting, your enthusiasm for biking and your knowledge for all the equipment. I look forward to a long and successful relationship.
Trek bike is the top notch bike and the service is far the best
Aaron fixed my bike after I purchased it from trek.com used bikes. Rode like a dream after!
I’ve had my bike in twice. Both times the issue was fixed quickly and for a fair price. I’m really glad these guys are close
You folks are friendly and helpful.
Friendly, efficient, and work performed right away without an appointment!
The staff was incredible last weekend helping me with my bike! I couldn't be happier with the service I received. Thank you!
No wait, very polite, repaired tire quickly, decent price.
The guys at the Trek store in Greenville SC were very professional and and worked hard to get my bike back on the road after my derailleur hanger broke.
Great customer service, friendly and flexible
Very knowledgeable, took time to answer my questions, had my best interest in mind
Excellent Trek bicycles and outstanding service, my bikes are always repaired in short order when I need them to be
Products and services are awesome
Customer service has always been the most helpful to me!!
Great staff. Exceptional service.
Wonderful service and friendly staff.
Very personal service
Great service and friendly people, have purchased a number of bikes and they stand by their product and service.
People are awesome!
I came in to ask a question and they were able to take my bike right away and it was assembled and ready for race day! Made my race day prep so much easier.
Expert riders. Willing to listen to customer desires and not oversell services or products
I was impressed with there service department. Most repair shop (bike) talk well, but they don't repair your bike well. that didn't with my experience with Trek.

This store and employees are amazing! They got our bikes put together quickly for the 70.3 in Chattanooga and broken down the Monday after. They were all so nice and friendly. I would use them anytime I bring my bike to Chattanooga and recommend them to anyone.