Customer Testimonials
I am always highly satisfied with the timelines and preciseness of the service on my bikes.
Thank you Stephen and Team!!
Fast and professional service, very helpful and friendly staff!
The friendliness and knowledge of the staff.
I was looking for a bike in the touring category and was having a hard time finding what I wanted. Trek has several good options in this category. Also, Ryan the sales guy, was a breath of fresh air. Many running store service people are arrogant, and he was pleasant and helpful.
Great work repairing my eMTB.
The service department after a lull several years ago has really been great. They listen, are knowledgeable and most importantly give me a sense of confidence when I drop my bike off.
Great service from Matt in Vinings. And the bike is exactly what I was looking for.
GREAT SERVICE!
I love y'all guys, y'all have the most nicest beautiful great service.🛣🛣🛣🛣🏆🏆🏆🚲🚲🚲🚲
Stephen and David took great care in servicing my mountain bike after being off for a year with an injury. Super excited to have such great service to be able to ride again!
Awesome knowledge and great service as always.
The crew here is exceptionally courteous and helpful. They're patient, take the time to thoroughly explain everything you need to know, and never pressure you into making a purchase. If you're in the market for a bike, this is definitely the place to shop and to service your bike/bikes too.
The staffer is very professional, courteous and helpful. I’ve always gotten prompt and excellent service. Thank you.
Friendly service. Always helpful in getting me what I need.
I have never worked with a bike store that has had so many friendly and competent people there to help. I'm always blown away by their warmth and helpfulness on the big or little issues. Whenever there have been any issues, they have been quick to remedy them and always have done what's right with me. I'm a casual biker but the staff treats me as if I just walked off the Tour. I will never go anywhere else.
Great friendly services, as always ...
Great service and customer care!
Just great service and people
Good shop ride, friendly service with a quick turnaround.
Kevin & Brad are first class.
Knowledgeable, friendly, friendly, knowledgeable, service oriented, problem solvers, did I mention knowledge and friendly?
I found the staff to be very courteous and welcoming.
Best customer service. Everyone is friendly, inviting & informative
The staff was very friendly and was able to help me as soon as I walked in the door. They even carried by bike to and from my car.
If you do not have something in stock, you offer to and quickly order it. Mechanics are awesome!
Staff were friendly and took the time to give us genuine input. They didn’t push us toward the most expensive option and really took into account how and where we planned to ride. My wife purchased two mtn bikes and couldn’t be happier.
Always great service. Very knowledgeable here. I have to travel but it’s well worth it.
Very knowledgeable and helpful staff that have a passion for customer sat!
Extremely customer oriented shop!
Fantastic Service , HIGHLY RECOMMEND Trek in Greenville, the team there is the best!