Customer Testimonials
Quick efficient sales team… When the junior member did not know the answer, he went and got an experience salesperson to help. I was very pleased. They have also serviced one of my bikes and did a great job.
Friendly staff which is rare
Good products and service.
Service techs are focused and strive to deliver exceptional results.. great team
Great and timely service. My go to place for my bike.
Good people. Fair prices.
I bought a new Domane +1 and the team did a great job making minor adjustments and fixing a rattle for me.
Everybody was very user friendly and did a great job with all my requests.
I will definitely recommend the Greenville Trek store to my friends.
Richard was extremely helpful in providing information about new bikes and accessories.
I’ve bought 3 bikes from here over the years. They know how to fit/adjust the bikes. Great guys, highly recommended.
Best service in town. Exceeded my expetations!
Great service always!
Great team!
Great service. Very knowledgeable staff
The service was great the staff was very friendly and gave many good recommendations. Id highly request this store if you are looking to purchase and good bike
The staff are super friendly and knowledgeable and go out of their way to help customers. I’ve bought a couple bikes and many accessories from Trek Greenville. Great place to shop.
Friendly staff that really knows their stuff!
I ride a 2001 Weilier road bike, and just got a pro service, including a new rear derailleur and bigger cassette installation.
I picked the bike up on Tuesday morning, and immediately went on a 35 mile ride! I can’t tell you how much fun I had on this ride!
The bike felt brand new!
Bravo, to the technician that did the work on my bike, and bravo to the staff!
Kevin Lyons
We were referred by another family with a young child our daughter’s age that had a great experience with Jan. I called and spoke to Jan who could not have been more pleasant and helpful. Unfortunately she wouldn’t be available when we wanted to come by but Steve was there and had all the info I had shared with Jan. It could not have been a better experience for someone with a first child going through the bike process. Steve adjusted the bike for our little one and by the time we left she was doing laps by herself and very happy.
Caring staff, went the extra mile , took pride in their work . Vince and Mary showed great customer service skills made me feel welcome and took care of my bikes
Great team! Very welcoming!!!
Love the crew in both sales and service. Always a warm smile, good advice and competent cycling knowledge
Chris has tuned my bikes to perfection over the years. I mentioned to him that my daughter had out grown her bike and I was thinking about getting her a nice bike for her 10th birthday. 3 months later, I came back to the store with my daughter, a couple days before her birthday, and Chris starts pulling out a couple options. We determine an adult small could work, and he adjusts the saddle of a beautiful Marlin 4. She rides in store, and then Chris encourages her to ride it in the back of the store to make sure it would work. Chris walks through the maintenance plan and we both saw the joy on my daughter’s face as she rode. He congratulated both of us on the purchase and we went for a ride when we got home. That ride, experience purchasing the perfect bike for my princess, and seeing the joy on her face, made it one of the best days of my life.
I purchased a bicycle from Ashley and have a lifetime warranty. It was a easy set up for an appointment to get up on my bicycle. Harvey recommended.
Son de muy buena calidad
I had a great experience with Trek Store Greenville buying a new bike recently. They are really easy to work with and were very helpful throughout the entire process. Shout out to Bay for making it a great purchase!
Very timely, professional service - my first time in the shop was a great experience.
Friendly service and ability to test bikes without any pressure!
I came in for rim tape for my wheel. The guy the counter I think his name is Justin even put it on the rim to make sure it fit properly. I didn’t ask him to, but that sure did work well for me. I’m going to go back today to get another one for the other wheel
Customer service was fantastic.
Top products with friendly and knowledgeable sales staff and technicians.
Excellent customer service and friendly staff.