Customer Testimonials
Wonderful customer service (Jerry).
Friendly, informed staff: Lucas answered all my questions patiently and thoroughly. I'll be back!
Michael was a great help. My fiancé and I were just wanting to look at e-bikes. He gave us some suggestions and then let us ride around outside. We loved the Townie. We came back the next day and bought one.
I brought my bike in for a few up-grades, and he took great care of us.
The service is exceptional. Very competent staff. The service is remarkable because lifetime free adjustments, brake adjustments, derailleur adjustments, chain lubrication, pre-ride inspection, and proper torque inspection are included when you purchase a bike from Atlanta Cycling. The quality of the products is paramount, and you'll receive competent advice, whether you're buying a new bike or an accessory tool like an air pump. I highly recommend visiting an Atlanta Cycling store if you're looking to buy a new, high-quality bike or bike accessory.
Amazing people grateful help
Everyone is friendly, professional and very knowledgable! I bought one bike here and had both of mine repaired many times. It's always a pleasure to deal with everyone. They communicate well and are easy to do business with. Thank you!
We loved Jan and the team. They were helpful in every way.
Friendly, fast, and knowledgeable
The staff was amazing. Their service is top notch.
The service was exceptional and they solved all my problems for a relaxed race
Vince and Mary are great. Vince is the best bike mechanic in ATL, and Mary knows her customer well, both are trustworthy.
Expert insight
Willingness to train and advise
Meet the client at the car to help with bike, unsolicited
Service. The Vinings store is staffed with the best technicians and service professionals.
Knowledgeable and helpful staff.
Steven in the service department is excellent! He was very efficient, thorough and friendly with my bike build for Chattanooga 70.3. The store is well stocked and set up for all your cycling needs.
Love the products & service is fantastic
Great to work with. I moved away and had a Trek gift card and could not use it online or at a local retailer so it had to be used at a trek store. I called the store and they worked with me to order the things I wanted and allowed me to use my gift card over the phone and ship me my items
From the person at the front of the store to the technicians, everyone was super friendly and nice. My bike got fixed in a timely matter and they really care all was right with it.
Great service. I brought a bike in (that I didn't purchase there) to be assembled. It ready very quickly and works great. Exceptional customer service.
The folks at the Vinings location are A+++. I can’t see myself buying my next bike from anyone other than Steve and/or Matt. The maintenance department kicks butt too!
I’ve bought a couple of bikes there and go there for service. Kevin and Bradley are the best and do great work. Customers are respected and any questions we might have are answered with a smile.
Exceptional customer service!
Very professional, friendly and accommodating - and knowledgeable.
Awesome service 👏
Helpful and knowledgeable staff. Good selection of products.
I like the quality of the products and the friendliness of the service staff at the Chattanooga store.
I always feel that when it comes to my bike Atlanta Cycling is top notch. I also feel valued as a customer.
Got a tune-up and minor repairs on two bikes with fast turnaround and great service. Can't get much better.
Thee best customer service in the Atlanta Metro Area hands down! Knowledgeable, kind, and attentive to their customers needs! Always!!!
Extremely friendly and knowledgeable staff. Answered any and all questions and did not talk down to someone with little knowledge of bikes. Also, did not try to sell me anything I did not need. Actually found me a great deal on the product I was looking for.