Customer Testimonials
It’s easy to tell Sales & Service love cycling & are top tier led by Matt!
The service and support and expert advice. Great staff that is very knowledgeable and helpful and easy to work with.
Excellent service - they quickly replaced our bike tire and installed a bell!
Very clean and organized store. Perfect customer service. Best TREK store I've been in.
The staff is awesome!!!!
always very professional and had in stock what I needed
Professional. Knowledgeable and friendly staff.
Well stocked inventory and fast turn around on service!!
Excellent experience all around for wheel/tire service. . Keep up the great work!
Friendly. Straight to the point
You make repairs right…no matter how many times this bad penny keeps coming back.
Excellent help and knowledge with employees
Everything is great!
Products are reliable and there is choice
The store was very clean and organized. Josh assisted me for over an hour getting set up with a new bike and accessories. Was a very pleasant experience and I am super happy and excited about my new bike.
Thanks.
Jeremy and the team at Trek Chattanooga are knowledgeable about their products, kind, and easy to work with.
Everyone at Atlanta Cycling is knowledgeable. People who ride and are passionate about it. Also, they are kind and helpful.
Staff was very helpful! Service was fast. Great product (bought some shoes).
Top notch service!
Great staff and full of helpful knowledge
I brought my bike (which I bought somewhere else three years ago) for the addition of a rear rack and fenders, as well as a tune-up. When I picked up the bike, they also fitted it to my size. I couldn't be happier with the service and results. I surely will buy my next bike at Atlanta Cycling. It's rare these days that you go somewhere, and see everyone just go the extra mile.
The guys are very knowledgeable and incredibly friendly. One of the best businesses I’ve ever been to in terms of customer service. They got my bike fixed up and ready to go in no time.
Told me when my parts came in, told me when to bring my bike in and let me know when it was done.
Matt and the team did a great job sorting out my finicky tubeless tire and Enve rim issues. He was professional and communicated very well regarding my related items..
Pete
The staff here are incredibly nice, welcoming, helpful and knowledgeable! I needed help with my son’s bike and they were so helpful and reasonably priced!
Staff is very knowledgeable.
Matt and Bill were really helpful through the whole process! Thanks so much!
I liked everything about working with you folks. Justin initially helped me and inspected the bike and outlined everything that it would need. in between obtaining the estimate and dropping it off for the work I had dropped the bike which caused damage. Jake identified the problem and called me immediately to let me know what work would be needed and the cost of that work. I was constantly kept up-to-date on the work to be done and the cost and I greatly appreciate that. There was no nickel and diming throughout the process or when I got a final copy of the invoice.
Bill was great. The bike fit was super helpful and informative. Thanks!
Great crew to work with. Very knowledgeable. Additionally, they all ride and that helps with trusting their opinions.
Great service!